Principal Product Manager
Community
Posted on 11/30/2023
INACTIVE
OneTrust

1,001-5,000 employees

Global privacy compliance
Company Overview
OneTrust was founded with a mission to help companies be more trusted.
Consulting
Data & Analytics

Company Stage

N/A

Total Funding

$1.2B

Founded

2016

Headquarters

Atlanta, Georgia

Growth & Insights
Headcount

6 month growth

7%

1 year growth

10%

2 year growth

10%
Locations
Atlanta, GA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
UI/UX Design
Communications
Marketing
CategoriesNew
Product
Requirements
  • Bachelors degree in Business Administration, Communications, Public Relations, Psychology, Marketing, Digital / Social Media, or Instructional Design
  • 12 - 15 years of relevant experience in an enterprise software development environment
  • A minimum of 7 years as a Product Manager, with a preference for those experienced in community or chat applications
  • Demonstrated experience in prioritizing user logins and engagement in a software application
  • Proven ability to develop product strategies and effectively communicate recommendations to executive management
  • Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
  • Strong problem-solving skills and the ability to know when it’s necessary to roll up one’s sleeves to get the job done
Responsibilities
  • Champion our myOneTrust community users by deeply understanding their unique needs and challenges ensuring the platform continuously evolves to enable users with vital resources, collaboration opportunities, and tools.
  • Outline product strategy focusing on customer value, competitive position, and business value, and translate those into product goals and themes (OKRs) to enhance input and north star product metrics.
  • Drive initiatives aimed at increasing the North Star Metric, focusing on unique logins week over week, and ensuring recurring active participation from users
  • Lead and collaborate with geographically distributed cross-functional teams (including R&D, support, technical writing, localization and partner teams) with clear purpose and ownership to deliver key insights, tools, and features that deliver outcomes aligned to your strategy.
  • Create formal networks, within and outside of OneTrust, to evangelize, seek input and support your vision and long-term roadmap
  • Set and clearly communicate roadmap & development objectives, needs, and status of projects to internal stakeholders and customers
  • Advocate for best practices and process improvements that can streamline internal resources and introduce efficiencies in maintaining up-to-date content and engagement within the community
Desired Qualifications
  • Experience as a community manager for cloud software company
  • Experience in customer support role
  • Experience in a professional services role
  • Experience as a UX Designer or Information Architect