Education Supervisor-ED-DRH

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Location: Duke Regional Emergency Department

Shifts: Monday–Friday (5 days/week) with off-shift hours to meet the educational needs of staff and fulfill the responsibilities of the position.

The Education Supervisor at Duke Health supports the onboarding, orientation, and ongoing educational needs of nursing staff within assigned units or departments. The role places a strong emphasis on fostering professional development, enhancing clinical knowledge and skills, and promoting career growth. This position supports the Emergency Department at Duke Regional Hospital. Prior clinical experience within emergency services is essential.

General Description of the Job Class

The Education Supervisor will report to the DUHS Director. This position will manage all departmental education and orientation activities. This position will facilitate the adult learning process creating a climate which supports learning. This position will assist in the development of educational and compliance standards. The position will coordinate orientation for all new hires and conduct 30/60/90-day reviews.

Duties and Responsibilities of this Level

• Manages orientation for all new hires and transfers. Coordinates preceptors, learning activities and ensures CBOs are complete.
• Completes all 30, 60, and 90-day reviews. Create development plans as needed.
• Coordinates learning opportunities for staff within assigned locations to facilitate orientation, competency validation and meet ongoing learning needs, planning, formal training methods and on-the-job instruction techniques.
• Works as part of a system, entity, and work unit to develop and deliver education to identified audiences.
• Communicates effectively with staff and management regarding educational needs and offerings.
• Coordinates educational activities with the assigned clinical area leadership.
• Establishes and maintains a departmental educational documentation system consistent with regulatory and hospital standards.
• In conjunction with the manager, develops performance review plans.
• In conjunction with manager, develops career pathways for staff.
• Assesses the training needs and progress of staff members; researches, develops and evaluates in-service training programs.
• Develops and conducts annual competency validation process.
• Develops/coordinates education plans related to initial and ongoing competency.
• Supports staff development with educational activities (which include remediation, certification, mentoring, life support, Joint Commission requirements, new equipment/procedures, electronic health record updates).
• Designs, implements, and evaluates education on new products, procedures, and identified learning needs by team members.
• Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
• Participate in personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities.

Required Qualifications at this Level

Education

• BSN required
• MSN Preferred.

Experience

• 3 years of nursing, clinical educator, or nursing instructor experience required.
• Prior Emergency Department is strongly preferred for this role.
• A Master's Degree in Nursing may be substituted for 2 years of required experience.

Licensure, and/or Certification

• Current or compact RN licensure in the state of North Carolina required or compact license from participating state.
• BLS required. BLS, ACLS, PALS, and/or NRP Instructor level certification is preferred.

Knowledge, Skills, and Abilities

• Basic Computer Skills in Microsoft office.