Technical Support Specialist
Hapag-Lloyd
Technical Support Specialist
Hapag-Lloyd
Global liner shipping and terminal services
ManageandmaintainallEDIMessages(ANSIandX12)
ErrormanagementonEDIFACT(ANSI/X12)
DeductionandcorrectionoferrorsusingAXWAYB2Bitool;IBMMQ,MQExplorer.
View,downloadandexportlogsfromIBMMainframe
MustbeabletomanagemessageswithinWindowsNetwork,Unix/Linux,mainframe. Coordinatewiththirdpartyformessagecorrections.
A degree in computer science or a related topic would be an added advantage. Experience in 2nd level support for EDIFACT
Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
Good to have exposure in SSL certificates handling and implementation Good to
have experience in using JIRA, Confluence
Personal Attributes:
Strong teamwork and collaboration skills.
Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.
Additional Notes:
Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
Willingness to work in perennial night shifts
Ready to re-locate near office location in case staying away from office area
Global liner shipping and terminal services
Hapag-Lloyd operates as a global container shipping company providing liner services and related terminal and infrastructure activities. It moves goods by coordinating schedules, bookings, and logistics across its fleet of modern ships (including many reefers) and its network of terminals to deliver end-to-end shipments. The company differentiates itself with its large, modern fleet, expansive global network serving more than 600 ports, and integrated logistics capabilities. Its goal is to offer fast, reliable connections between ports and to expand its terminal and inland logistics services for customers.
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