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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Workers Compensation AI Business Partner

Business OperationsPosted on Nov 12
Full-timeMelbourne VIC, AustraliaNo salary listed

About the Job

Requirements

  • Strong experience within Victorian Workers Compensation or Personal Injury is essential.
  • Proven stakeholder engagement and influencing skills are required.
  • Experience supporting organisational change and capability uplift is required.
  • Understanding of responsible AI, governance, or risk management frameworks is required.
  • Experience developing business cases, benefit models, and operational reporting is required.
  • Ability to identify business challenges and translate them into practical technology opportunities is required.
  • Strong analytical, facilitation, presentation, and communication skills are required.
  • Confidence working across frontline teams, leadership groups, and technical stakeholders is required.
  • Applicants must have the right to live and work in Australia at the time of application.

Responsibilities

  • Identify and prioritise AI, automation, and digital opportunities across Victorian Workers Compensation operations.
  • Partner with leaders to translate operational challenges into practical technology solutions and business cases.
  • Drive adoption of AI capabilities through training, coaching, workshops, and implementation support.
  • Formulate business requirements for implementation of AI and automation initiatives.
  • Act as a trusted AI advisor, helping teams embrace new ways of working and realise tangible business benefits.
  • Collaborate with Operations, Continuous Improvement, Technology, and Data & Analytics teams to align initiatives and share best practice.
  • Support AI governance requirements, use case assessments, risk reviews, and approval processes.
  • Measure and report on adoption, outcomes, and business value to ensure successful implementation and continuous improvement.
  • Assist with stakeholder engagement, including supporting AI and automation initiatives involving WorkSafe Victoria where required.

Desired Qualifications

  • Exposure to AI, automation, digital transformation, or technology adoption initiatives is ideal.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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