DE-NCLC-Business-Analyst-GDSN02

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Service Line: EY GDS Consulting

Digital Engineering / Business Analysis

Position Summary

The Senior Business Analyst will work closely with business stakeholders, product managers, product owners, architects, engineering teams, and quality assurance teams to support the delivery of technology-enabled business solutions.

The role will be responsible for understanding business objectives, analyzing processes and system requirements, translating stakeholder needs into clearly defined features and user stories, and supporting delivery throughout the product development lifecycle. The candidate will operate across both business and technical areas, working with globally distributed and cross-functional teams.

Essential Duties and Responsibilities

• Engage with business and technology stakeholders to understand business objectives, challenges, and expected outcomes.
• Facilitate requirement workshops, discovery sessions, backlog refinement, and solution discussions.
• Elicit, analyze, validate, prioritize, and document business and functional requirements.
• Translate business needs into epics, features, user stories, acceptance criteria, process flows, and data-mapping requirements.
• Manage and prioritize the product backlog in collaboration with product managers and product owners.
• Review and evaluate business requests, user needs, system behaviors, and proposed changes.
• Perform current-state and future-state process analysis and identify opportunities for improvement.
• Work with architects and engineering teams to evaluate solution options and clarify the business implications of technical decisions.
• Ensure requirements are clear, feasible, testable, traceable, and aligned with agreed business outcomes.
• Support Agile delivery activities, including PI Planning, sprint planning, backlog refinement, sprint reviews, demonstrations, and retrospectives.
• Identify and manage requirements-related risks, assumptions, issues, dependencies, and decisions.
• Support estimation, release planning, scope management, and change-control activities.
• Collaborate with quality assurance teams to review test scenarios and ensure adequate requirements coverage.
• Support User Acceptance Testing, defect triage, business validation, and release-readiness activities.
• Prepare business analysis deliverables, stakeholder presentations, meeting minutes, status updates, and decision documentation.
• Act as a key point of contact between business stakeholders and technology delivery teams.
• Support junior Business Analysts by reviewing deliverables and sharing relevant business analysis practices.
• Perform other responsibilities assigned by project or engagement leadership.

Knowledge and Skills

Business Analysis

• Strong knowledge of requirement elicitation, analysis, prioritization, validation, and management.
• Ability to develop clear user stories, acceptance criteria, process flows, business rules, and functional documentation.
• Understanding of requirements traceability, scope management, and change management.
• Experience conducting stakeholder workshops and requirement walkthroughs.

Agile and Product Delivery

• Good understanding of Agile, Scrum, and the software development lifecycle.
• Experience managing product backlogs and supporting sprint and release-planning activities.
• Ability to collaborate effectively with product, engineering, architecture, quality assurance, and operations teams.
• Working knowledge of tools such as Azure DevOps, Jira, GitHub Projects, Aha!, or equivalent platforms.

Analytical and Consulting Skills

• Strong analytical and structured problem-solving capabilities.
• Ability to evaluate complex information and recommend practical solution options.
• Ability to understand the business impact of technology decisions.
• Strong attention to detail, with an outcome-focused and client-centric approach.
• Ability to manage multiple priorities and deliverables in a dynamic environment.

Communication and Collaboration

• Strong written and verbal communication skills.
• Ability to communicate effectively with business, technical, and leadership stakeholders.
• Strong facilitation, active-listening, negotiation, presentation, and stakeholder-management capabilities.
• Ability to work effectively with multicultural and geographically distributed teams.

Technology and Data Awareness

• Understanding of application development, system integration, APIs, data flows, and cloud-based solutions.
• Ability to collaborate with technical teams on data mapping, integration requirements, system behaviors, and non-functional requirements.
• Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and related collaboration tools.

Qualifications and Education

• Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.
• Minimum of 5 years of experience in Business Analysis, Product Delivery, Technology Consulting, or a related field.
• Demonstrated experience handling multiple responsibilities across business and technology workstreams.
• Proven experience collaborating with stakeholders at different organizational levels.
• Strong written and verbal communication skills.
• Agile, Scrum, Product Ownership, IIBA, PMI-PBA, or similar certification is preferred.
• Experience in enterprise platforms, financial systems, billing solutions, cloud technologies, or data-driven products would be an advantage.

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