Sr. Firm Operations Associate

Updated on 5/8/2024



201-500 employees

Automated investing and savings platform

Financial Services
Data & Analytics

Compensation Overview

$105,000 - $120,000Annually

+ Equity


New York, NY, USA

Required Skills
Financial analysis
Data Analysis
  • Prior experience at a financial institution, preferably in operations, finance, investing, corporate actions, or business administration
  • High proficiency in Excel/Google Sheets, with experience in data analysis and reconciliation
  • Ability to obtain a Finra Series 27 license (including prerequisites)
  • Detail-oriented mindset and excellent organizational skills
  • Ability to learn quickly and problem solve on the fly with little guidance
  • Good intuition and ability to assess unclear situations with limited information, while always doing what’s best for our customers
  • Strong, concise written and verbal communication skills
  • Drive daily financial operations for Betterment Securities, Betterment’s broker-dealer entity
  • Reconcile daily cash and position reports
  • Collaborate closely with the broader Operations team to identify & resolve discrepancies
  • Prepare weekly 15c3-3 Reserve calculations
  • Troubleshoot operational issues, investigate root causes, and collaborate with the engineering team to employ fixes
  • Work closely with Finance to complete monthly financial analysis
  • Collaborate with Compliance on regular and ad-hoc tasks
  • Interact with external partners or customers on an as-needed basis to resolve operational inquiries on accounts and processes
  • Work with key external partners to resolve reconciliation issues
  • Work with external auditors to complete SOC 1 and annual Broker-Dealer audits
  • Assist with regulatory exams and ad-hoc requests
  • Work cross-functionally to plan the integration of new product initiatives within the operational and regulatory frameworks applicable to Betterment Securities
  • Identify and suggest improvements to operational processes that make servicing customer requests, and the overall business, more efficient and scalable

With a focus on democratizing investing through automated, expert-built portfolios and high-interest cash accounts, this company is an attractive place to work for those who value transparency and efficiency in financial solutions. Employees have the opportunity to contribute to cutting-edge financial tools that offer adjustable risk profiles and reward users for everyday spending, reflecting a commitment to both technological advancement and user-centric innovation in the financial industry.

Company Stage

Series F

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth