Manager – Technology Strategy & Transformation

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world. 

The Opportunity 

As a Manager within our Technology Strategy & Transformation practice, you will lead complex business and technology transformation initiatives. You will help clients mobilize programs, establish effective governance, manage multidisciplinary delivery teams and realize measurable outcomes from their transformation investments. 

You will work at the intersection of strategy, technology and execution, building trusted relationships with senior stakeholders while leading teams through complex delivery environments. You will help clients translate strategic objectives into executable transformation programs while improving organizational performance and delivering lasting business value. 

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities 

• Lead major workstreams and complex business and technology transformation programs from mobilization through deployment and stabilization.
• Develop transformation roadmaps, delivery strategies, integrated plans, governance models and implementation approaches.
• Establish and lead Program Management Office (PMO), Enterprise Program Management Office (EPMO), and Transformation Management Office (TMO) functions.
• Manage program scope, schedules, risks, issues, dependencies, budgets, resources and delivery quality.
• Lead executive reporting, steering committees, governance forums and senior stakeholder engagement.
• Coordinate delivery across client teams, EY teams, technology vendors, system integrators and other third parties.
• Lead business readiness, stakeholder engagement, deployment planning, adoption and stabilization activities.
• Lead assessments, diagnostics and transformation planning activities to identify improvement opportunities and define delivery strategies.
• Use data-driven insights to evaluate program performance, prioritize initiatives and support executive decision-making.
• Develop business cases, value realization models, operating recommendations, transformation roadmaps and investment recommendations.
• Define and monitor transformation KPIs, benefits realization and value tracking approaches.
• Support business development through opportunity shaping, proposals, RFP responses and client presentations.
• Coach and develop consultants and senior consultants while contributing to recruiting, capability development and practice growth.
• Applies AI in the flow of work with strong professional judgement – Integrates AI into day-to-day delivery while validating outputs, challenging assumptions, and maintaining accountability for quality
• Leads responsible and risk-aware use of AI – Demonstrates sound judgement on data use, confidentiality, and ethical considerations and reinforces this standard practice; escalates risks appropriately and models good practices for teams
• Drives structured and creative problem solving using AI – Uses AI to accelerate analysis, scenario generation, and insight development while maintaining clear linkage to business outcomes
• Builds repeatable ways of working with AI – Develops and shares prompts, approaches, and tool usage that improve team productivity and consistency in existing data libraries/catalogues

Skills and Attributes for Success 

• Strong delivery leadership and program management capabilities across complex, multi-workstream transformations.
• Strong analytical and strategic thinking skills with the ability to connect business objectives, program performance and transformation outcomes.
• Ability to evaluate complex issues and develop practical, data-driven recommendations.
• Exceptional stakeholder management, facilitation and executive communication skills.
• Strong commercial, financial and governance capabilities.
• Ability to align strategic objectives, technology delivery, business readiness and measurable outcomes.
• Strong team leadership, coaching and relationship-building skills.
• Ability to lead effectively in ambiguous and rapidly evolving environments. 

To Qualify for the Role, You Must Have 

• Bilingual proficiency in English and French, both written and spoken, with the ability to facilitate workshops and engage senior stakeholders in both languages.
• Approximately 7+ years of experience in consulting, transformation delivery, program management, technology delivery or technology-enabled business transformation.
• Experience leading significant workstreams or large-scale business and technology transformation initiatives.
• Experience establishing and operating PMO, EPMO or TMO functions, governance structures, integrated plans and executive reporting processes.
• Experience managing senior client stakeholders, multidisciplinary teams and complex delivery dependencies.
• Experience overseeing transformation delivery through one or more phases of mobilization, design, build, testing, deployment and stabilization.
• Experience developing recommendations, business cases, assessments or transformation strategies supported by quantitative and qualitative analysis.
• Experience supporting business development, proposals, RFP responses or client pursuits.
• Bachelor's degree in Business, Commerce, Management Information Systems, Engineering, Computer Science, Information Technology, Industrial Engineering, Supply Chain, Data & Analytics, or a related discipline. An advanced degree is considered an asset.
• Flexibility to travel and work with clients across Canada as required. 

Ideally, You'll Also Have 

• Experience leading ERP, CRM, commerce, supply chain, data, cloud or other enterprise platform transformations.
• Experience managing technology vendors, system integrators and complex third-party delivery relationships.
• Experience with Agile, SAFe, Waterfall or hybrid delivery approaches.
• Experience developing business cases, financial analyses, KPI frameworks, benefits realization models or value-tracking approaches.
• Experience using Power BI, Tableau, Excel or similar analytics and visualization tools.
• PMP, Prosci, SAFe, PRINCE2, ITIL, Lean Six Sigma or a related certification.
• Experience using AI-enabled tools, such as Microsoft Copilot or ChatGPT, to improve analysis, delivery and productivity.
• Experience in sectors such as consumer products, retail, public sector, financial services, healthcare, utilities or industrial products. 

What We Look For 

We're looking for transformation leaders who can bridge strategy and execution while helping clients deliver meaningful business outcomes. The ideal candidate brings structure to complexity, builds trust with senior stakeholders, develops high-performing teams and thrives where technology delivery, business transformation, organizational change and analytical problem-solving intersect. 

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you  

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity 

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

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