Senior Manager Strategic Planning & Support – National Small Business Lead

Work Location:

Boston, Massachusetts, United States of America

Hours:

40

Pay Details:

$148,720 - $240,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

This role provides day-to-day leadership to the TD Bank U.S. Management Committee member on key initiatives, liaises with internal and external stakeholders (as applicable), conducts research and prepares briefings, coordinates communications activities, manages and tracks progress against key objectives, and maintains a current understanding of TDBG and TD Bank NA strategies and direction. Acts as the representative of the TD Bank U.S. Management Committee member and is an effective communicator who possesses the highest level of integrity, and is discreet at managing matters that are both confidential and sensitive

Depth & Scope:

• Provides the TD Bank U.S. Management Committee member with an overview of key management information, discussions and / or business issues in advance of business meetings and events
• Co-ordinates follow-up on outstanding issues as required
• Provides expertise and supports the planning and the decision support process for a broad and diverse portfolio of business activities, coordinating with a variety of internal stakeholders on behalf of the TD Bank U.S. Management Committee member
• Organizes and participates in various Management committees and/or similar forums providing necessary research, analysis and recommendations for planning and decision support purposes on behalf of the TD Bank U.S. Management Committee member
• Identifies issues requiring research or analysis, determines solutions directly or in consultation with relevant functional / business leaders, other internal / external groups as necessary, and provides meaningful information in response to issues / questions raised
• Develops and maintains strong working relationships with the key stakeholders and other business lines and corporate functions such as Finance, CAPA, and Human Resources
• Acts as the Business Project Owner in leading cross enterprise initiatives under the executive sponsorship of the TD Bank U.S. Management Committee member
• Organizes and participates in leadership team meetings, planning initiatives, and broader sessions on behalf of the TD Bank U.S. Management Committee member
• Provides support to any working groups tasked with deliverables from these activities
• Undertakes and completes a variety of projects and initiatives - often of a highly sensitive nature, and usually with minimal guidance or direction, ensuring discretion and ability to see items through to resolution/completion
• May provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Education & Experience:

• Bachelor's degree required
• Graduate Degree or progressive work experience in addition to experience below preferred
• 7+ years leading process design and improvement initiatives including application of structured problem solving methods & tools
• Ability to apply consultative relationship management and influencing skills across all levels with organizational prowess
• Ability to work effectively with a broad range of stakeholders and, in particular, with the Retail Distribution and Product Management leadership team, other business and function heads and external groups
• Ability to prioritize tasks and determine whats important and where value can be best added
• Organizational awareness and resourcefulness - understanding of whom to engage in order to identify solutions and resolve issues. Good understanding and judgment on issues to resolve independently or to escalate
• Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environment
• Strong business acumen and analytical skill set ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns
• High degree of personal integrity in order to recognize and manage access to sensitive information about the Bank, our strategy, results, people and issues being addressed
• Excellent judgment, relationship management skills, impact and influence capability, with a demonstrated ability to work effectively with leaders at all levels

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.