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Foot Locker

Retailer of athletic footwear and apparel

Shift Leader

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeCornellà de Llobregat, Spain

About the Job

Requirements

  • At least one year of experience in a customer service environment.
  • Strong interpersonal and organizational skills.
  • The ability to empower the team.
  • A suitable understanding of English and the local languages.
  • The role requires standing for most of the shift, as well as kneeling, bending, climbing stairs, using ladders, reaching, pulling, and lifting weights between 2 and 14 kilograms.
  • Availability to work evenings, weekends, and holidays.
  • Occasional local travel is required.
  • The store noise level must be minimal.

Responsibilities

  • Maintain a high-energy atmosphere.
  • Drive an outstanding omnichannel customer experience that encourages customer loyalty.
  • Help train and inspire the team.
  • Provide new ideas for improving the customer experience and service.
  • Contribute to the team's daily objectives.
  • Stay informed about the product range.
  • Cooperate with store management to implement visual merchandising guidelines, improve standards, and drive commercial effectiveness.
  • Replenish apparel and accessories throughout the day.
  • Provide a safe environment for team members and customers.
  • Support the store management team in controlling inventory shrinkage.
  • Exceed expectations in handling returns and payment processes.
  • Assist the store management team on occasion.

About the Company

Foot Locker

Retailer of athletic footwear and apparel

Foot Locker operates as a global retailer of athletic footwear and apparel, partnering with top brands like Nike, Adidas, and Puma to offer a wide selection of sneakers and sportswear. Its business combines extensive brick-and-mortar stores in high-traffic malls and urban areas with an e-commerce site, Footlocker.com, enabling direct-to-consumer sales worldwide including North America, Europe, and Asia. Customers access premium and exclusive products through both in-store and online channels, with a focus on sneaker culture and fashion-conscious buyers. What sets Foot Locker apart is its strong brand partnerships, curated product mix, and omnichannel approach that emphasizes limited releases and exclusive drops to attract and retain customers. The company aims to grow its direct-to-consumer business, expand its global footprint, and maintain a leading position in athletic footwear and apparel by delivering a reliable shopping experience and access to sought-after products.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1974

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