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Cortland

Multifamily property development, management, leasing

Leasing & Sales Consultant

Real Estate SalesPosted on Nov 12
Full-timeFrisco, TX, USANo salary listedIn-person

About the Job

Requirements

  • At least 6 months of sales, customer-facing, or performance-driven experience is preferred.
  • Be comfortable learning and using customer relationship management (CRM) systems to track leads and customer interactions.
  • Be organized and disciplined in follow-up, time management, and attention to detail.
  • Be confident, persuasive, and people-focused, with the ability to build rapport.
  • Be coachable and resilient, with a positive attitude and willingness to learn.
  • Be motivated by targets and results, and comfortable being held to goals.
  • Maintain a professional, polished, and approachable presence.
  • Align with company values and take pride in representing a premium brand experience.

Responsibilities

  • Drive occupancy and revenue by achieving or exceeding leasing goals, conversion targets, and key performance indicators.
  • Manage the sales pipeline by promptly following up with and nurturing potential residents and closing leases.
  • Use consultative selling techniques to uncover needs, present solutions, and create value for potential residents.
  • Keep customer relationship management records accurate and current for potential resident interactions.
  • Monitor and report on lead activity, conversion metrics, and pipeline health.
  • Guide potential residents through the leasing process, making it simple and enjoyable while reinforcing the brand promise.
  • Provide a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions.
  • Build relationships that encourage resident loyalty and referrals through service.
  • Represent the community by showcasing homes and the lifestyle offered.
  • Handle objections and turn challenges into opportunities.
  • Establish and maintain marketing programs and a social media presence to attract and retain residents.
  • Plan and execute resident events and engagement programs that strengthen community ties.
  • Respond to coaching and feedback, and implement best practices promptly.
  • Adjust the sales approach based on market conditions, prospect needs, and leadership guidance.
  • Maintain integrity, accountability, and reliability in all aspects of performance.
  • Maintain a polished, approachable presence that reflects the brand standards in every interaction.

Desired Qualifications

  • At least 6 months of sales, customer-facing, or performance-driven experience.

About the Company

Cortland

Multifamily property development, management, leasing

Cortland develops, manages, and leases premium multifamily apartment communities across the United States. It focuses on a resident-centric, hospitality-driven approach with well-designed living spaces, extensive amenities, and proactive, high-quality service. Revenue comes mainly from leasing units, with additional income from ancillary services and amenities. Its goal is to raise the standard of apartment living by delivering personalized experiences that drive high occupancy and tenant retention in vibrant locations.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$516M
Headquarters
Atlanta, GA
Founded
2005

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