Client Processing Specialist
BNY
Client Processing Specialist
BNY
Safeguards and moves assets for investors
We're seeking a future team member for the role of Specialist, Client Processing Representative – Wealth Services to join our Wealth Services team. This role is located in Berwyn, Pennsylvania
In this role, you'll make an impact in the following ways:
· Process a high volume of client transactions and account-related requests in accordance with established procedures; monitor queues and meet service level expectations.
· Review work for completeness, accuracy, and compliance with internal controls, policies, and regulatory requirements; maintain accurate records and documentation.
· Investigate and resolve processing exceptions and discrepancies; coordinate with internal teams and stakeholders; identify risks, escalate appropriately, and support remediation.
· Identify opportunities to streamline workflows and improve quality and turnaround time; support adoption of AI-enabled tools and automation; use data and reporting to drive operational improvements; support audit, compliance, and control activities.
To be successful in this role, we're seeking the following:
· Bachelor’s degree or equivalent combination of education and relevant experience preferred.
· 0 - 3 years' experience in financial services operations and client processing, preferably within wealth services; proficiency in Microsoft Office (Excel and Outlook) and ability to learn internal systems and digital tools quickly.
· Strong attention to detail with organizational, analytical, and problem-solving abilities; effective written and verbal communication; ability to manage multiple priorities in a deadline-driven environment.
· Client-focused mindset with sound judgment and risk awareness; ability to work independently and collaboratively; curiosity and continuous improvement mindset, with comfort using AI-enabled tools and automation.
Base Salary Min: 52000
Base Salary Max: 73000
BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.
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