HANAC

New York nonprofit for social services and housing

Paralegal & Case Manager Specialist

Legal Counsel & Legal SupportConfirmed live in the last 24 hours

Full-timeAstoria, Queens, NY, USA$34 - $35.58 /hr

About the Job

Requirements

A bachelor's degree or equivalent training or experience is required.
Two to four years of paralegal or nonprofit/human services experience are required.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, is required.
Hands-on experience with CLIO and Cerenade case management systems is required.
Valid I-9 work authorization is required.
Completion of a background check and fingerprinting is required.

Responsibilities

Manage assigned caseloads from intake through resolution, maintaining detailed confidential records in CLIO and Cerenade and tracking deadlines, daily action items, and client outcomes.
Draft, proofread, and assemble legal documents, affidavits, and immigration and family court filing packages under attorney supervision.
Conduct legal research and prepare summaries.
Travel to New York City courts, police precincts, and government agencies for filings and hearings.
Assist clients in gathering vital evidence, including police and court records.
Communicate regularly with clients, law enforcement, courts, and service providers.
Coordinate external referrals and translation and interpreter services.
Ensure adherence to client confidentiality, program guidelines, and administrative reporting requirements.

Desired Qualifications

Prior experience with U-Visas, VAWA, T-Visas, or asylum cases is a plus.
An active Notary Public license is a plus.

Location: 27-40 Hoyt Avenue South, Lower Level, Astoria, NY 11102

Position Type: Full-Time (Temporary Term), Non-Exempt

Schedule: Monday – Friday, 9:30 AM – 5:30 PM (35 hrs/week)

Compensation: $35.58 per hour

About HANAC, Inc.

HANAC, Inc. is a New York City-based multi-faceted social services organization founded in 1972 to serve vulnerable populations. The Legal Victim & Witness Program provides direct legal and case management support to individuals navigating the civil, criminal, and immigration systems.

Position Summary

The Paralegal & Case Manager Specialist provides comprehensive legal and case management support to the Program Attorney and Program Director. This role manages client cases primarily focused on immigration and victim services—including OVS restitution, family law, U-Visas, VAWA, T-Visas, and Asylum.

Key Responsibilities

End-to-End Case Management: Manage assigned caseloads from intake through resolution, maintaining detailed, confidential records in CLIO and Cerenade. Track deadlines, daily action items, and client outcomes.
Legal Drafting & Filings: Draft, proofread, and assemble legal documents, affidavits, and immigration/family court filing packages under attorney supervision. Conduct legal research and prepare summaries.
Field & Court Support: Travel to NYC Courts, police precincts, and government agencies for filings and hearings. Assist clients in gathering vital evidence, including police and court records.
Client & Agency Coordination: Communicate regularly with clients, law enforcement, courts, and service providers. Coordinate external referrals, as well as translation and interpreter services.
Program Compliance: Ensure strict adherence to client confidentiality, program guidelines, and administrative reporting requirements.

Qualifications

Education & Experience: Bachelor’s degree (or equivalent training/experience) and 2–4 years of paralegal or non-profit/human services experience.
Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and hands-on experience with case management systems (CLIO and Cerenade).
Requirements: Excellent organizational and communication skills, ability to manage high-priority deadlines, valid I-9 work authorization, and completion of a background check/fingerprinting.
Preferences: Prior experience with U-Visas, VAWA, T-Visas, or Asylum cases and an active Notary Public license are a plus.

HANAC Inc. is an Equal Opportunity Employer.

About the Company

HANAC

New York nonprofit for social services and housing

HANAC is a nonprofit social services organization serving older adults, immigrants, young people and families across New York City. It combines local community programs with affordable housing, including senior residences developed with public and private partners. Its services span English classes and high school equivalency preparation, youth employment support and counseling for residents facing social and economic barriers. City, state and federal funding supports its social services, while donations and volunteers also contribute to its work. Founded in Queens in 1972 to serve the Greek community, HANAC is headquartered in Astoria, New York.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Astoria, NY
Founded: 1972

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