Change Management Workstream Support Senior Consultant

Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today’s world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.

Work You'll Do

As a Change Management Workstream Senior Consultant, Strategy, Growth, and Transformation Lead on the team, you will be responsible for:

• Design and deliver end-user training, workshops, and software training guides with delivery teams
• Develop Help Desk strategy and provide end-user support and adoption communications before and after releases.
• Partner with the Design Workstream to conduct stakeholder interviews, gather feedback, and inform future requirements
• Develop and execute organizational change management and strategic communications plans, including stakeholder messaging, leadership briefings, and readiness activities
• Coordinate with Design, Agile, and Testing Workstreams to support releases; travel to military bases and allied exercises to deliver briefings and user support

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Organization, Workforce, & Change offering shapes market-leading organizational strategies, delivers impactful change, and generates client value through the workforce, while leveraging data-driven insights and exceptional delivery execution.

Qualifications

Required: 

• Associates degree
• Active Secret clearance required
• 5+ years of experience leading organizational change management (OCM) and strategic communications for information technology implementation projects delivered using Agile methods, including two-week sprints
• Experience working with Military Personnel as customers or end users, or military experience
• Experience supporting supply chain, manufacturing, procurement, or fulfillment programs
• Experience designing training content, facilitating end-user training or workshops, and providing end-user support for software products
• Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred: 

• Experience supporting a Help Desk or Service Desk for software users
• Experience with Palantir Training
• Experience delivering briefings or training to military personnel or government stakeholders

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,6000 to $159,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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