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Canon

Global imaging, optics, and office solutions

Analyst – Sols Pts

Pre-Sales Solution Engineering +1Posted on Nov 10
Full-timeBurlington, NJ, USA

About the Job

Requirements

  • A bachelor's degree in a relevant field or equivalent experience, plus 3 to 5 years of related experience, is required.
  • Relevant business experience relating to printing pre-sales and post-sales support in large-format, office, and production environments is required.
  • Ability to use Adobe Creative Suite, QuarkXPress, or other standard color composition and management tools and their respective file formats, including JPEG, TIFF, EPS, and PDF.
  • Ability to use and operate PostScript/PDF file-handling tools such as Acrobat Pro Distiller.
  • A Certified Color Management Professional Master qualification is required.
  • A valid driver's license, an acceptable driving record, and minimum auto insurance coverage are required.
  • Extensive travel of up to 70%, including overnight stays, is required.

Responsibilities

  • Provide advanced technical advice, counsel, and expertise to support sales of networked printing devices, associated software and servers, and professional and consulting services.
  • Provide technical support in sales presentations, customer trainings, and delivery of professional services.
  • Work with the sales team to evaluate prospective customers, develop account strategy, and assess enterprise printing application solutions, and participate in sales calls.
  • Participate in on-site customer visits for meetings, surveys, and inspections.
  • Meet with customer IT staff as a technical advisor.
  • Collaborate on requests for proposal responses and provide ongoing project management support for large, complex solution architecting and implementation.
  • Collaborate on installation and integration of products and product applications.
  • Generate professional services revenue independent of equipment and software sales, conduct customer training classes, and provide installation and integration direction for advanced Color Solutions.
  • Provide post-sales 24/7 after-hours support and implementation services.

Desired Qualifications

  • Additional Datastream knowledge, including AFP, VIPP, PPML, and LCDS/Metacode, is a plus.
  • Understanding of complex systems solutions, integration, and networking in Windows, UNIX, and Macintosh environments.

About the Company

Canon

Global imaging, optics, and office solutions

Canon makes imaging and optical products for consumers and businesses, including cameras, lenses, printers, and document-management software, plus industrial lithography equipment, OLED manufacturing machinery, and medical imaging systems. Its products work by using precision optics, sensors, and imaging software to capture and process images, while industrial gear relies on optical precision for chip and display fabrication and medical devices provide MRI/CT/ultrasound diagnostics. Canon differentiates itself with an end-to-end portfolio across consumer imaging, office solutions, industrial equipment, and medical imaging, backed by deep optics and sensors expertise, global scale, and ongoing R&D and acquisitions. Its goal is to keep leading in imaging and optics while expanding into high-value industrial and medical markets, delivering reliable hardware and software that power digital workflows, manufacturing, and patient care under its Kyosei sustainability philosophy.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1937

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