Capgemini

Global consulting, technology services, outsourcing

Associate Global HR Services - German Speaking Role

HR Operations & CoordinationUpdated on Nov 14

Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

At least 1 year of experience.
Focused, diligent work with strong attention to quality and timeliness.
Strong problem-solving and business acumen skills.
Advanced proficiency in written and verbal communication.
Good verbal and written communication skills.
German-speaking ability.

Responsibilities

Respond accurately to client queries via phone, live chat, email, and the case management system.
Process, maintain, and administer HR transactions and provide support across talent development, mobility, workforce administration, talent acquisition, case management, the HR helpdesk, remuneration, and related areas.
Process employee movements, including transfers, relocations, international mobility, and organizational structure changes, as well as leave and absence requests.
Clarify HR policies and procedures.
Manage the assigned part of the process according to Capgemini methodology and/or the agreed transition plan.
Organize knowledge-sharing sessions within the team and across teams.
Update required process documentation, including process maps and procedures, and other documentation within agreed timeframes using the defined support tool.
Liaise with third parties, vendors, and multiple stakeholders.
Report errors and issues to the team leader on time.
Ensure work quality and timeliness.
Report personal performance data and maintain a personal tracker.

Desired Qualifications

Positive team player.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

1 year of experiece

Roles & Responsibilities

• Respond to client’s queries accurately (via phone, live chat, email and case management system)

• Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)

• Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests

• Provide clarification of HR policies and procedures

• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan

• Organize knowledge sharing sessions both within the team and cross teams

• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool

• Liaison with third parties, vendors and multiple stake holders

• Reporting errors and issues to the Team leader on time

• Ensuring quality and timeliness of work

• Focused, diligent, high on quality and timeliness are the basic requirements for the role

• Reporting data for personal performance and maintaining personal tracker

• Exhibit strong problem-solving and business acumen skills

• Demonstrate advanced proficiency in written and verbal communication skills

Desired candidate profile

1. Good verbal and written communication skills
2. Positive team player

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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