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Ezee Fiber

Fiber internet service with symmetric speeds

Technician 1 - Field Ops, Residential

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeAlbuquerque, NM, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least six months to two years of experience or training in fiber splicing and troubleshooting is required.
  • A basic understanding of fiber optic systems and customer premise equipment is required.
  • The role requires the ability to work outdoors in varied weather conditions and perform physical tasks.
  • A valid driver's license and a clean driving record are required.
  • The schedule requires flexibility to work evenings, weekends, holidays, and on call as needed.
  • Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.
  • Employees must comply with safety protocols and company policies during field operations.
  • Employees must be able to analyze and interpret data, communicate, remain stationary for a significant part of the workday, and use computers and other office productivity devices.
  • Employees must be able to move up to 10 pounds frequently and up to 25 pounds occasionally.
  • Outdoor work requires standing, walking, bending, stooping, and kneeling for extended periods; lifting, carrying, pushing, or pulling up to 20 pounds; tolerating noise, dust, fumes, and uneven or slippery surfaces; and wearing required personal protective equipment.

Responsibilities

  • Install fiber services at customer homes, including termination, splicing, and testing.
  • Install, configure, and troubleshoot customer premise equipment.
  • Manage work orders independently, meet service-level agreements, and document job details.
  • Perform splicing and identify faults using fiber loss testing.
  • Maintain inventory of tools and fiber components.
  • Provide professional customer service and educate customers on fiber technology.
  • Travel daily to assigned territories, up to 30% of the time within a 10-mile radius.

Desired Qualifications

  • Technical certifications in fiber optics are a plus.

About the Company

Ezee Fiber

Fiber internet service with symmetric speeds

Ezee Fiber provides fiber internet service with symmetric speeds up to 8 Gbps and a simple pricing model. It emphasizes local support and no contracts, offering lifetime pricing and straightforward plans. How it works: The service uses fiber connections to deliver upload and download speeds that are the same (symmetric). Customers install the fiber connection at home or business, and can choose from plans with clearly stated, fixed pricing for the lifetime of the service. There are no hidden fees or contract requirements. How it differs from competitors: Unlike providers that rely on contracts or frequent price changes, Ezee Fiber focuses on no-strings-attached service, long-term price stability, and local support, delivering high speeds without gimmicks or fine print. Goal: To provide the fastest, most reliable fiber internet in a simple, transparent way with predictable pricing and supportive local service.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$880M
Headquarters
Houston, TX
Founded
2021

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