Behavioral Health Crisis Care Manager

*Overnight schedule category primarily for shifts occurring between Monday-Friday 12am-8:30am.

At least 24hrs must be within the assigned schedule category if coverage needs allow.

This position requires ability to present in-person to all of the following locations:

Emory Decatur Hospital
Emory University Hospital Midtown
Emory Hillandale Hospital
Emory University Hospital
Emory Saint Joseph's Hospital
Emory Johns Creek Hospital

Where you matter as much as the work you do!

Join Emory Healthcare (EHC) if you’re looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! EHC is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.

Key Responsibilities: 1. Client Assessment and Evaluation: Conduct thorough assessments to evaluate clients mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information. 2. Care and Treatment planning: Collaborate with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs. 3. Interdisciplinary collaboration and communication: Communicate and collaborate with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management. 4. Crisis Intervention and Stabilization: Provide immediate crisis intervention, including de-escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues. 5. Patient and Family Education: Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources. 6. Discharge Planning and Referrals: Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs. 7. Documentation: Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system. 8. Advocacy: Advocate for patients needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system. 9. Professional development and Education: Participate in professional development opportunities including workshops, seminars, and conferences to stay current with best practices and regulatory requirements, providing leadership and guidance of knowledge to other healthcare support team to ensure best patient care. 10. Compliance and Safety: Adhere to ethical business practices including all hospital policies, procedures, safety protocols, infection control, and patient confidentiality in order to provide quality improvement initiatives and safe, therapeutic care.

MINIMUM QUALIFICATIONS: Must have a Masters in Social Work, Psychology, Counseling, or related field from an accredited institution. 1-year recent experience in behavioral health setting preferred, 3 years recent healthcare experience preferred, experience in Acute Care setting preferred. LMSW, LAPC, LCSW or LPC license in the state of Georgia required, or a license obtained within 90 days of hire. Must have working knowledge of software/Eemr applications. Must meet all quality and productivity expectations and successfully complete yearly competencies. Must be able to work 4 shifts per month. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.