A warm, confident, engaging communication style and the ability to build rapport quickly and help clients feel understood.
Ability to maintain professionalism under pressure and adapt approach by actively listening and asking appropriate questions.
Sales skills including discovery, pitching, objection handling, and closing.
Resilience and motivation by goals, challenges, and continuous improvement.
Understanding of payment methods and financing options.
Ability to work with customer relationship management (CRM) tools and complete invoices accurately.
Adaptability and ability to learn processes, technologies, and tools quickly.
Ability to work in a dynamic, fast-paced environment.
Availability to work weekends and evenings in person.
French is listed as an asset in the Requirements section.
Responsibilities
Welcome guests warmly, listen to their stories, and build connections that help them feel comfortable, confident, and celebrated.
Guide each guest through the studio experience, manage their time, and ensure a seamless experience from first interaction to final photo selection.
Showcase and sell curated product offerings, helping guests select products that align with their memories, emotions, and vision.
Use emotional intelligence and sales expertise to achieve and exceed sales goals while prioritizing guest feelings and satisfaction.
Collaborate with the studio team to ensure the guest experience, from photoshoot through product delivery, is executed effectively and reflects the company’s brand values.
Desired Qualifications
French language ability is identified as an asset in the Requirements section.
Guest Experience & Sales Professional - Ottawa
Nuovo Photography · Ottawa, Canada · Full-time · Posted 2026-06-02
Salary: CAD 75,000–150,000
Workplace: on_site
Department: Studios - CAD
Description
Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.
Our stunning Ottawa studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life.
This is more than a sales role; it’s a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission.
What You’ll Do:
Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated.
Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection.
Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience.
Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don’t just meet goals – you exceed them.
Collaborate with Excellence: Partner with our close-knit studio team to ensure every element of the guest experience—from the photoshoot to product delivery—is executed flawlessly and reflects the Nuovo brand values.
Requirements
Natural communicator with a warm, confident, and engaging presence
Strong ability to build rapport quickly and make clients feel understood
Positive, energetic, and able to maintain professionalism under pressure
Actively listens, asks the right questions, and adapts their approach to each client
Skilled in sales techniques, including discovery, pitching, objection handling, and closing
Resilient and motivated by goals, challenges, and continuous improvement
Strong understanding of payment methods and financing options
Driven by results but guided by empathy, integrity, and respect for the customer
Comfortable working with CRM tools and accurately completing invoices
Highly adaptable and quick to learn new processes, technologies and tools
Ability to work in a dynamic and fast-paced environment
Availability to work weekends and evenings, in-person
French is an asset
Benefits
Natural communicator with a warm, confident, and engaging presence
Strong ability to build rapport quickly and make clients feel understood
Positive, energetic, and able to maintain professionalism under pressure
Actively listens, asks the right questions, and adapts their approach to each client
Skilled in sales techniques, including discovery, pitching, objection handling, and closing
Resilient and motivated by goals, challenges, and continuous improvement
Strong understanding of payment methods and financing options
Driven by results but guided by empathy, integrity, and respect for the customer
Comfortable working with CRM tools and accurately completing invoices
Highly adaptable and quick to learn new processes, technologies and tools
Ability to work in a dynamic and fast-paced environment
Availability to work weekends and evenings, in-person
French is required
What We Offer:
Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge.
Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
Recognition and Support: A team that values your contributions and celebrates your success.
Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.
About Us:
Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.
This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.