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Samsonite

Global luggage brand selling lightweight bags

Floor Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeRoermond, NetherlandsIn-person

About the Job

Requirements

  • Be willing to work weekends.
  • Communicate clearly, professionally, and understandably, and listen to others.
  • Have a strong customer-service orientation.
  • Communicate fluently in Dutch and English.
  • Be an enthusiastic and flexible team player.
  • Stay informed about market trends, customer needs, and competitors.
  • Act as a company ambassador, uphold its values, and show passion for the brand.

Responsibilities

  • Apply required sales standards and use current technical product knowledge to increase sales; assist in monitoring store staff's application of those standards.
  • Provide exceptional, inspiring customer service beyond customer expectations, using a loyal and personal approach.
  • Assist with training, coaching, motivating, developing, and retaining staff.
  • Support new employees during their training and integration.
  • Share sales techniques and product knowledge with the team.
  • Manage store and window displays and layout in accordance with defined standards.
  • Fully prepare and implement promotions and ensure promotional materials are used correctly.

About the Company

Samsonite

Global luggage brand selling lightweight bags

Samsonite is a global luggage brand that designs and sells a wide range of travel and personal accessories. Its products include suitcases, business bags, kids’ backpacks, casual bags, and related gear, all built to be lightweight, durable, and functional for travelers. The company emphasizes materials, construction, and design features such as strong shells, smooth wheels, secure zippers, and organized compartments to protect belongings and ease travel. Samsonite differentiates itself through extensive research and development, a history of industry firsts, and a strong global distribution network that includes direct sales, retail partners, and online channels. Its goal is to provide reliable, high-quality travel solutions that meet the needs of frequent travelers, business professionals, and families, maintaining leadership in the travel luggage market by continuing to innovate and improve user experience.

Company size
Not listed
Company stage
IPO
Headquarters
Luxembourg
Founded
1910

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