MyMichigan Health

Boutique insurance agency for employee benefits

Lead Phlebotomist

Diagnostics & Laboratory ProfessionalsUpdated on Nov 10

Full-timeSaginaw, MI, USANo salary listedIn-person

About the Job

Requirements

Completion of a formal phlebotomy program including classroom and practical on-the-job experience, equivalent education, or at least 3–4 years of phlebotomy experience.
At least 6 months of experience in a hospital laboratory.
Ability to accept and discharge responsibility and demonstrate leadership qualities, including dependability, aptitude, experience, and competence.
Communication, customer service, and organizational skills.
Annual Occupational Safety and Health Administration training according to the Exposure Control Plan.
Ability to maintain competency in covered areas, including the Emergency Department, Processing, Inpatient and Outpatient Phlebotomy.
Ability to follow patient registration procedures where required and strict specimen identification policies.
Competency in infection prevention and control practices, including hand hygiene and use of personal protective equipment.
Knowledge of multiple functions in the Laboratory Information System, Hospital Information System, and reference laboratory computers; ability to schedule workload and inpatient rounds, enter and interpret test orders, retrieve billing information, assist with patient registration, and communicate test results confidentially.
Compliance with laboratory policies and procedures and Federal Clinical Laboratory Improvement Amendments, College of American Pathologists, and Occupational Safety and Health Administration regulations.
Knowledge and competence in treating patients from birth to over 100 years of age.
Eligibility under the medical center's insurance guidelines to drive the company vehicle.
Ability to meet the physical requirements of the job, including mobility around the facility, required vision and hearing, prolonged sitting, standing, and walking, occasional stooping, kneeling, or crouching, required dexterity, and the stated light physical demand level.
Ability to follow bloodborne pathogen and tuberculosis testing requirements and to wear latex-containing personal protective equipment or an appropriate substitute when required.
Ability to manage multiple tasks, work independently, maintain regular and predictable attendance, stay awake, and work effectively with others.

Responsibilities

Coordinate shift staffing and make adjustments based on staffing needs, including initiating staff pulls and calling in additional coverage.
Act as the technical expert for the area and the initial shift resource for questions or problems, identifying issues and troubleshooting autonomously when needed.
Perform invasive procedures, including venipuncture, micro-capillary collections, central line draws where applicable, and other test procedures on patients of all ages, following protocols and procedures, preparing patients, and administering various glucose dosages.
Work with phlebotomy supervisors to develop and implement departmental best-practice workflows.
Maintain positive relations with patients during invasive procedures and respond to customer needs and exceptions.
Communicate professionally with patients, physicians, nurses, medical departments, and outreach customers; educate patients and laboratory clients on proper test protocols.
Interpret physician orders accurately to collect high-quality specimens.
Select appropriate specimen types, handle specimens, and preserve specimen integrity to ensure reliable test results.
Distribute specimens promptly to reduce turnaround time, reduce expenses within medical departments, and improve patient care.
Communicate with reference laboratories and prepare esoteric specimens for shipment.
Use the Laboratory Information System to schedule workload and inpatient rounds, interpret and enter test orders, retrieve billing information, assist with patient registration, and communicate test results according to confidentiality standards.
Access the medication room as appropriate for use of the pneumatic tube station, where applicable.
Perform other duties as assigned.

Desired Qualifications

Knowledge of specimen integrity guidelines, laboratory tests and medical terminology, and current laboratory policies, procedures, and protocols.
American Society for Clinical Pathology certification is preferred.
An active national Phlebotomy Technician certification is preferred within 12 months of hire, with the first attempt preferred within 3 months of hire.

Summary

The Lead Phlebotomist works to coordinate the work of designatedpersonnel in addition to fulfilling phlebotomy duties.
Responsibilities

(20%)* Assists in coordinating shift staffing, and makes adjustments based on need. Scope includes initiating necessary “pulls, calling in additional coverage when needed, and any other potential adjustments that may be indicated.

(20%)* Acts as technical expert in area, and is the initial shift resource for all questions or problems. Individual must be able to identify problems and effectively troubleshoot autonomously when needed.

(20%)* Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.

(10%)* Works with phlebotomy supervisors to develop and implement “best practice departmental workflows.

(10%)* Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and medical departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.

(10%)* Accurately interprets physician orders to collect high quality specimens.

(10%)* Handles specimens including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within medical departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.

OTHER DUTIES AND RESPONSIBILITIES:

Individual must be proficient and maintain competency in all covered areas, including the Emergency Department, Processing, Inpatient and Outpatient Phlebotomy.

Follows patient registration procedures where required.

Follows strict identification policies to accurately identify specimens.

Demonstrates competency in Infection Prevention and Control practices and policies. Follows hand hygiene policies and utilizes personal protective equipment as required.

Computer skills: knows multiple functions in the Laboratory Information System (LIS) and Hospital Information System (HIS), and reference lab computers. Uses the LIS computer to schedule work load and inpatient rounds; interprets test orders and places them into the computer, retrieves billing information and assists with patient registration, communicates test results according to strict confidentiality standards.

Adheres to all laboratory policies and procedures. Maintains confidentiality of all medical information. Adheres to all Federal CLIA, CAP, and OSHA regulations.

Demonstrates knowledge and ability and competence in treating patients who range in age from birth to 100+ years.

In the performance of the regular job duties, it is appropriate for this position to have access to the medication room for the purpose of using the pneumatic tube station (where applicable).

All other duties as assigned.

Certifications and Licensures

Credential:DRIVERSLIC: Drivers License

Equivalent Experience: In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.

Qualification Source:

Essential: true

Required Education

Education: HIGH

Equivalent Experience:

Education Specialization:

Essential: true

Other Information

EXPERIENCE, TRAINING AND SKILLS:

Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience.

Minimum of 6 months experience in a hospital laboratory required.

Individual must have the ability to accept and discharge responsibility, and have leadership qualities such as dependability, aptitude, experience, and competence.

Communication, customer service, and organizational skills required.

Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.

Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)

Education: HIGH

Equivalent Experience:

Education Specialization:

Essential: true

Other Comments

Credential:ASCP: Amer Soc of Clin Pathologist

Equivalent Experience: ASCP- American Society of Clinical Pathologist Preferred.

Qualification Source:

Essential: false

Credential:DRIVERSLIC: Drivers License

Equivalent Experience: In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.

Qualification Source:

Essential: true

Credential:PBT: Phlebotomy Technician

Equivalent Experience: It is preferred to hold and maintain an active, national PBT certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire.

Qualification Source: ASCP

Essential: false

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: Not listed

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