Portfolio Product Manager

Company

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

The Senior Product Manager owns the growth and profitability for either the LOB or Region they are assigned. They are responsible for developing a product & pricing strategy that delivers relevant solutions to our clients & agents while protecting the financial strength of the organization.  They have a focus on organizational partnership, market selection, Agent & Client experience, and overall risk management. They work very independently and serve as a mentor to other product managers on the team.    

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours. 

Only US Citizens and Green Card Holders will be considered
 

Essential Responsibilities: 

• Owns growth and profitability for assigned LOB or Region, including YoY growth targets, developing and achieving our rate plan, and proactively identifying and addressing key concerns.  Provides monitoring and surveillance of key initiatives and monitors progress and success.  Elevates concerns and proposes solutions Senior Leadership Team. 

• Oversees vendor management and partnership for LOB and/or regional initiatives (e.g., HSB).   

• Responsible for identifying new focus markets and a comprehensive strategy to profitably grow our markets. This position will continuously reimagine how we deliver value to our markets (clients) by leading agent/client workshops designed to better understand our client needs and will serve as an expert in our products and markets.  

• Proactively identifies, assesses, and implements solutions aimed at controlling a broad range of risks facing the organization (ERM). This includes recommendations on CAT management, reinsurance structure, and agency footprint. Provide leadership team with periodic industry intelligence on emerging issues.   

• Helps develop product management team by cultivating a culture where ideas are welcomed and shared. Actively engages team and provides training and mentoring to other product managers.   

Additional Responsibilities: 

• Reviews pricing, design features, and associated critical success factors such as distribution, marketing, underwriting and claims to make recommendations on all the above.  Works collaboratively across divisions to incorporate expertise and knowledge into a holistic strategy for achieving company success.  

• Works closely with other areas and IT to determine project prioritization and implementation.  

• Provides leadership to all functional areas as related to product design and management. Makes recommendations based on in-depth functional and regional knowledge and opportunities for improvement.  

• Utilizes industry reporting tools to provide competitor insight, market share and performance within a region or line of business to senior leadership team. 

• Works closely with Business Intelligence team to develop standardized monthly reports for specified region and/or line of business to measure and monitor performance of growth and profitability and product development initiatives.  

• Makes recommendations for development of product enhancements and new products based on competitor, field, and client feedback. 

• Works with marketing to identify areas of focus and opportunity.  Develops plan, inclusive of market research and analysis, to assist in prospecting initiatives, marketing campaigns, and branding.  Supports marketing in the development of marketing collateral (both agent and client facing). 

• Manages strategies related to multiple product profitability objectives.  Works cross-functionally with Underwriting, Claims, and agencies to identify loss drivers and implement mitigation strategies.  

• Leads the coordination and implementation of new products and product changes. Spearheads product related internal and external training and education.  

• Develops and executes long-term business product plan that drives profitable growth at the local market level. Functions as a technical resource to leadership and other functional areas. 

• Analyzes and reviews financial results, product profitability, business mix and competitive information and designs forecasting models for the organization. Functions as the expert on product issues.  

• Guides the process of sponsoring/evaluating new tools and technology to enhance product performance with a focus on Innovation. Validates and confirms effective execution of pricing and product initiatives.   

• Leads and coordinates critical internal processes including Growth and Profitability calls and Operational Reviews.  

• Leads and coordinates the Product Development process.  

• Leads cross-functional strategy teams and works closely with the Regional Field Executives to execute that strategy. 

• Possesses in-depth understanding of all Property and Casualty lines of business offered. Specific expertise based on assigned LOB or Region.   

• Works closely with Project Management Organization to build project charters and develop execution plans for product enhancements and new product offerings.  

• Works with Regional Field Executives and Actuarial to develop annual growth plans by agent, MLGA, state, region, and line of business.  

• Works closely with Project Management Organization, IT Management, and Business Analysts to build annual line of business maintenance schedules for rate and regulatory changes.  

• Works closely with Project Management Organization and IT Management to identify and implement technology enhancements within the annual business plan.  

• Develops annual business plan for assigned lines of business or Region including product development projects, Growth & Profitability actions, and regulatory changes. 

Qualifications / Experience Required: 

• Bachelor's degree.  

• 5 to 10 years of industry experience. 
• 4 years of previous Product Management Experience or minimum of eight years in underwriting/actuarial or other industry experience accompanied with at least two years of Product Management experience.  

• Experience and knowledge of project management. 

• Experience and knowledge of risk segmentation. 

• Experience and knowledge of insurance pricing. 

• Understanding of the operational nature of product implementation and the product life cycle. 

• Track record of prior success with increasing positions of responsibilities.  

• Comfortable with, and adaptable to, new technologies. 

• Excellent analytical and critical thinking skills. 

• Adept at communicating complex concepts in a simple way. 

• Ability to travel on behalf of the company. 

• Ability to effectively manage high pressure situations. 

• Strong negotiating skills. 

Preferred Qualifications: 

• Professional insurance designation preferred.   

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package. 

Pay Range Richmond $95,000 - $120,000

Pay Range Albany, Chicago, & NYC $100,000 - $135,000

PLEASE NOTE: 

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. 

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.