Service Administrator

In this role, you will make an impact in the following ways: 

• Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s
• Support the service supervisor with account issues and day-to-day workload
• Provide world-class service to our well-established customer base
• Arrange training and keep accurate records for technicians 
• Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
• Heavily customer-focused role

Compensation and Benefits

• Competitive salary paid as a permanent salary plus remote location allowance
• Overtime penalties
• Safety equipment / PPE provided
• Comprehensive Cummins product training provided
• Income Protection continuance insurance
• Discounts with select private health insurance, PC software/hardware and a range of vehicles
• Annual remuneration review
• Participation in an annual variable compensation (bonus) program
• A range of personal and professional benefits
• Onsite parking
• Employee Assistance Program available to employees
• Paid Parental leave (Conditions apply)

To be successful in this role, you will need the following: 

• Previous experience in a customer service, administration, or service support role. 
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment. 
• Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes. 
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members. 
• A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.