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Dallas County

Texas county government

Clerk 4

Clerical & Data EntryConfirmed live in the last 24 hours
Full-timeDallas, TX, USA$19.82 - $24.35In-person

About the Job

Requirements

  • Graduation from an accredited high school or GED program.
  • Four years of job-related experience, or 60 hours of college, or a combination of the two.
  • Customer service environment experience is a plus.
  • Ability to type 35 words per minute or 70 keystrokes per minute and use computer applications and standard word-processing software.
  • Candidates for clerical, administrative, or secretarial positions must pass one or more position-specific skills tests, which may include 10-key, coding, data entry, filing, grammar, math, Microsoft Excel, Microsoft Word, proofreading, spelling, sorting, or timed typing.
  • Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with County employees and the general public.
  • For Juvenile Department positions, tolerance for working in an emotionally demanding and stressful environment with juveniles who may have committed dangerous or aggressive acts.
  • May require prolonged sitting, standing, and walking, and the ability to lift and carry up to 25 pounds unassisted.

Responsibilities

  • Prepare, process, and reconcile documents and records; research and resolve problems and issues; monitor accounts; and interact with the public.
  • Act as a subject matter expert and team leader by guiding and training staff and others, developing and updating policies and procedures, coordinating and monitoring tasks, and preparing training materials and aids.
  • Prepare routine correspondence, complete forms and other documents, and serve as a liaison to other departments and the public.
  • Research, compile, and analyze data to respond to inquiries, problems, issues, and exceptions, and to resolve discrepancies.
  • Collect, input, and reconcile data, funds, or inventories, and prepare reports.
  • Verify information, policies, procedures, and accounts for accuracy, follow-through, and compliance with applicable County, State, and Federal statutes.
  • Use department-specific and county-wide computer systems for data input, retrieval, purchasing, and inventory; provide routine computer support, access data, order supplies, maintain inventory, generate and maintain reports and schedules, train clerical staff on computer applications, resolve routine problems, and coordinate with IT services.
  • Stay current with changes in laws, policies, and procedures affecting the section or area, and review section materials to ensure changes are reflected.
  • May assist with employee-related matters, including participating in interviews, maintaining time and attendance data, reconciling payroll issues, coordinating leave activities, and ensuring employees receive appropriate training.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in a customer service environment.

About the Company

Dallas County

Texas county government

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

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