Bank of Jordan

Runs banking services for people and businesses

Relationship Manager

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeAmman, JordanNo salary listedIn-person

About the Job

Requirements

A university degree in banking, administrative sciences, or a related field is required.
At least 3 years of experience in financial and credit analysis is required.
Thorough knowledge of the company’s services and products is required.
Sales, marketing, and customer service skills are required.
Ability to handle and resolve customer complaints is required.
Teamwork skills are required.
Strong interpersonal and communication skills are required.
Negotiation and persuasion abilities are required.
A professional demeanor and ability to work under pressure are required.

Responsibilities

Greet clients, understand their requests and needs related to leasing finance products and company offerings, and fulfill them efficiently while delivering service.
Promote the company’s services and products internally and externally through direct and cross-selling, including field visits to potential clients to attract new customers; explain products to support sales department goals and increase market share.
Analyze leasing finance application data financially and credit-wise to support credit decision-making.
Follow up with clients on incomplete transaction documents and ensure completion according to approved procedures, enhancing service quality and speed while protecting the company’s legal rights.
Obtain lessees’ signatures on leasing contracts and complete all terms and guarantees before forwarding contracts for execution.
Handle client inquiries by phone and in person, resolve transaction issues promptly, and coordinate with relevant departments to expedite processes and improve customer satisfaction.
Participate in periodic or as-needed visits to lessees to verify proper use of leased assets and maintain client relationships.

Relationship Manager - Jordan Leasing Company

Bank of Jordan · Amman, Jordan · Full-time · Posted 2026-10-28

Workplace: on_site

Department: Leasing Department

Description

Job Objective:
To sell and market the company’s products and programs, attract and receive clients, and provide them with optimal service by processing their transactions and responding to their inquiries. This aims to strengthen their relationship with the company and increase sales to achieve set sales targets.

Responsibilities:

Greet clients, understand their requests and needs related to leasing finance products and company offerings, and efficiently fulfill them while delivering excellent service.
Promote the company’s services and products internally and externally through direct and cross-selling, as well as through field visits to potential clients to attract new customers. Explain products clearly to achieve sales department goals and increase market share.
Analyze and study leasing finance application data financially and credit-wise to support credit decision-making.
Follow up with clients on incomplete transaction documents and ensure their completion per approved procedures to enhance service quality and speed, while protecting the company’s legal rights.
Obtain lessees’ signatures on leasing contracts and complete all terms and guarantees before forwarding for execution to safeguard company interests.
Handle client inquiries via phone and in person, resolve transaction issues promptly, and coordinate with relevant departments to expedite processes and improve customer satisfaction.
Participate in periodic or as-needed visits to lessees to verify the proper use of leased assets for intended purposes and maintain strong client relationships.

Requirements

University degree in banking, administrative sciences, or a related field.
Minimum of 3 years’ experience in financial and credit analysis.
Thorough knowledge of the company’s services and products.
Sales, marketing, and customer service skills.
Ability to handle and resolve customer complaints.
Teamwork skills.
Strong interpersonal and communication skills.
Negotiation and persuasion abilities.
Professional demeanor.
Ability to work under pressure.

Apply

Apply at Bank of Jordan

About the Company

Bank of Jordan

Runs banking services for people and businesses

Bank of Jordan runs a regional commercial bank for individuals, businesses and institutions in Jordan and other Middle Eastern markets. Customers use its branches and digital channels to manage accounts, save money, make payments and borrow for homes, vehicles or business needs. Its retail services sit alongside corporate banking and treasury operations, so the bank handles everyday transactions as well as larger financing relationships. It earns interest on lending and investments and charges fees and commissions for banking transactions and related financial services. Bank of Jordan was established in 1960 and is headquartered in Amman, Jordan.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1960

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