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Floor & Decor

Multi-channel retailer of hard-surface flooring

Merchandise Specialist

MerchandisingUpdated on Nov 12
Full-timeWest Chester Township, OH, USAIn-person

About the Job

Requirements

  • At least one year of retail sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Strong verbal and written communication skills.
  • Interpersonal skills to work with all levels of store management and associates.
  • Strong computer skills and internet project coordination experience.
  • Ability to work independently in a fast-paced environment.
  • Sensitivity to confidential information.
  • Ability to exert the stated physical effort: lift, carry, push, pull, or otherwise move 30–60 pounds occasionally, 20–30 pounds frequently, and up to 20 pounds constantly.
  • Ability to handle or feel objects; stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.
  • Ability to comply with the company’s safe-lifting standard operating procedures.

Responsibilities

  • Maintain store merchandising standards and pricing integrity, including managing price changes, executing product SKU labeling, and processing returned merchandise.
  • Use and maintain store pricing with the Tags-On-Demand (TOD) mobile printing station.
  • Identify and label merchandise without vendor-provided SKUs using TOD.
  • Support merchandise returns by returning saleable products to the sales floor and returning products to their correct home locations.
  • Assist customers with product selection and answer product-related questions as a product knowledge expert.
  • Create price tags and signage for products and replace outdated signage based on price changes.
  • Clean and stock products according to Floor & Decor standards.
  • Communicate in-store moves and non-scanning SKU products via email.
  • Partner with Department Managers to determine which products need SKUs, price changes, or returns.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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