Valet Supervisor

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Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at Discovery Land Company’s locations in the Hamptons: Dune Deck Beach Club, set in Westhampton Beach, NY and The Hills in East Quogue, NY.

Dune Deck Beach Club and The Hills are seeking a Seasonal Valet Supervisor to join the Transportation Department. This position will be available from April to October 2027.

The Valet Supervisor is responsible for creating an environment that encourages positive, lasting impressions for our members, guests, and fellow team members. The Valet Supervisor will oversee the daily operations of the transportation department, including on-site parking, transportation of member, guests, and staff, and the club vehicles maintenance. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Duties & Responsibilities:

• Developing and training valets to ensure job expectations are met.
• Develop and maintain excellent member and guest relations.  
• Handle customer complaints and day-to-day operational issues.
• Oversee the customer service to ensure member and guest satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Ensure compliance with company and member policies and procedures.
• Provide exceptional service and communication at all times with members, guests, and team members.
• Assist with daily operations such as greeting members and guests, parking and retrieving vehicles and golf carts.
• Will be responsible to drive, pick up, or drop off members and VIP guests around the local area, which includes the airport.
• Adhere to and ensure department policies/procedures are adhered to.
• Keep parking areas clean and orderly.
• Oversee maintenance and cleaning program of transportation shuttles and company vehicles.
• Check the condition of transport vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure everything is in working order.
• Provide deliveries/pickups as needed, and run other errands as needed.
• Review usage reports and relay relevant information to club leadership.
• Operate light and heavy passenger vans and buses for transport to airports, off-site housing, off-site entertainment/activities and more as needed.
• Create and distribute staff transportation schedules.
• Lead department meetings and trainings
• Attend operational meetings as necessary.
• Any addition duties as assigned.

Skills & Qualifications:

• Valid U.S. Driver’s license or International Equivalent.
• High School diploma, GED or equivalent.
• At least one (1) year of parking or transportation industry experience.
• Prior experience and/or leadership role in a high-volume environment at a restaurant, resort, or private club (preferred).
• Ability to train, lead, and manage teams of valet parking attendants.
• Proficient in proper and safe driving of vehicles.
• Driving record that meets the Club’s insurance requirements.
• Excellent organizational, time management, and problem-solving abilities.
• Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length due to business demands.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Work assignment may include duties at our partner project, The Hills club in East Quogue, NY. Transportation can be provided.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• $25.50 - $28.00 USD per hour
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Sitting on the south fork of Long Island in Westhampton Beach, Dune Deck Beach Club is an idyllic beachfront club in New York, just moments away from bustling city life. Offering waterfront suites and an engaging set of outdoor and indoor amenities, Dune Deck creates a one-of-a-kind experience for family fun in the Hamptons. Here members can enjoy unique dining experiences throughout the summer season as well as Discovery’s signature Outdoor Pursuits program. Located just 15 minutes from The Hills, our newest East Coast property, Dune Deck has something for every member of the family. At Dune Deck, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://dunedeckclub.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

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