Henry Ford Health

Academic medical center delivering comprehensive healthcare

Medical Assistant - Family Practice

Clinical Support & Patient AdministrationUpdated on Nov 12

Full-timeTroy, MI, USAIn-person

About the Job

Requirements

A high school diploma or GED equivalent is required.
Basic computer knowledge and keyboarding skills are preferred.
The ability to perform a wide variety of clinical skills related to ambulatory patient care is preferred.
Problem-solving ability is preferred.
Effective interpersonal and communication skills are preferred.
EPIC electronic medical record experience is preferred.
Bilingual speaking ability in English and Arabic is preferred.
Current BLS-C certification is required upon hire, or must be successfully completed by the end of orientation.
One of the following qualifications is required: graduation from a Medical Assistant program with completion of a formal clinical externship of at least 160 hours; graduation from a Medical Assistant program without a clinical externship and at least one year of clinical medical assisting experience within the past five years; current professionally recognized Medical Assistant certification and at least one year of clinical medical assisting experience; Licensed Practical Nurse (LPN); licensed Paramedic or Emergency Medical Technician (EMT) with at least one year of clinical experience in a clinical medical setting within the past five years; or military-trained medical personnel with at least one year of clinical experience in a clinical medical setting within the past five years.
Successful completion of all components of Henry Ford Health ambulatory orientation is required.

Responsibilities

Escort patients to rooms and prepare them for examinations, procedures, and treatment.
Obtain vital signs and record them in the electronic health record.
Obtain and record patient histories using critical thinking skills.
Prepare for, set up, and assist with examinations, procedures, and treatments in accordance with protocols, policies, and procedures.
Prepare, administer, and document oral and parenteral medications and immunizations as ordered by the supervising provider, follow the six rights of medication administration, and maintain accurate immunization and medication administration records.
Document care provided during patient visits in the electronic health record.
Recognize and respond to emergencies.
Monitor and respond promptly to patient requests through telephone encounters, In Basket messages, and My Chart within specified time frames, and document responses in the electronic health record.
Enter medication, radiology, and laboratory orders in the electronic health record according to protocol for provider sign-off.
Discharge patients and provide after-visit instructions as directed by the provider.
Prepare medication refill requests for provider review and signature in the electronic health record.

Job Description

Department: Family Practice

Schedule: Full-time days: Monday - Friday

Location: Troy, MI

$2,000 Sign On Bonus

GENERAL SUMMARY:

Under direct supervision of the provider and/or nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

PRINCIPLE DUTIES AND RESPONSIBILITIES (Please Note: The following duties & responsibilities may not apply to all ambulatory areas):

Escort patient to room and prepares patient for examination, procedure, and treatment.
Obtain vital signs and record in the electronic health record (EHR).
Obtain and record patient history employing critical thinking skills.
Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintains accurate immunization and medication administration records.
Document care provided during patient visit in the EHR.
Recognize and respond to emergencies.
Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.
Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
Prepare medication refill/request for provider review and signature in EHR.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

High school diploma or G.E.D. equivalent.
Basic computer knowledge and keyboarding skills preferred.
Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
Ability to problem-solve preferred.
Possess effective interpersonal and communication skills preferred.
EPIC (Electronic Medical Record) experience preferred.
Preferred Bilingual speaking ( English/Arabic )

CERTIFICATIONS/LICENSURES REQUIRED:

Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR
Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR
Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR
Licensed Practical Nurse (LPN). OR
Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR
Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

Additional Information

Compensation: 17.21 to 24.01 (USD) (HOURLY)

About the Company

Henry Ford Health

Academic medical center delivering comprehensive healthcare

Henry Ford Health operates a large Michigan health system that provides a full range of medical services through 13 acute-care hospitals, behavioral health facilities, home health, virtual care, pharmacy, eye care, and more, along with health insurance and related retail. It delivers care via a network of hospitals and clinics offering primary, preventive, specialty, surgical, and rehabilitative services, with options for in-person and virtual visits, while also supporting research and education to improve treatments. The system stands out as one of Michigan’s largest and most diverse employers with over 50,000 team members and more than 550 sites, and it is repeatedly recognized for excellence in cancer, cardiology, neurology, orthopedics, and multi-organ transplants, underpinned by strong research funding. Its goal is to partner with patients and communities to provide high-quality care, advance medical research, and educate the next generation of health professionals.

Company size: 10,001+
Company stage: Grant
Total funding: $40.3M
Headquarters: Detroit, MI
Founded: 1915

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