Care Manager

This is not a typical social work or nursing role. If you've felt that traditional healthcare roles have a ceiling on you, and you want to actually bridge the gaps for older adults after they leave the office or facility, Hera is for you.

An older adult gets discharged from the hospital and you already know they'll be back in 30 days. A family leaves overwhelmed, clutching a stack of papers with numbers they'll never get through. You did everything you could within the system and it still wasn't enough. We started Hera because we felt the system was letting down the generation that raised us.

Hera is dedicated care management in the community for older adults, covered by Medicare. Every family gets matched with a dedicated Hero, you, who actually has the tools, time, and autonomy to help. It’s not a 15 min monthly check-in call. It’s real, ongoing support where you see things through and families call you their Hero.

Why Heroes tell us this feels different

• Autonomy to manage your own client load: you own your families to give them the care they deserve instead of hoping for the best

• Remote work from home, set your own flexible schedule

• Delightful technology built for you so you can focus on fostering connection with families, not fighting an EMR

• You're never alone on a case with supportive training and community of other Heroes

• No ceiling on you. We're early stage and growing fast, Heroes joining now are shaping the company.

The Role

• You'll manage a caseload of older adults enrolled in Traditional Medicare, remotely and at a fast pace.
  Day to day, that includes:

  • finding covered services and resources for homebound clients

  • coordinating, scheduling, and keeping track of appointments

  • connecting caregivers with the support and resources they need

  • enrolling clients in community and state programs for financial help, housing, and relief

The Details

• 1099 contractor role. We prioritize candidates with 30+ business hours a week of availability, and you set your own schedule.

• $25–55/hour, based on licensure, experience, geography, and client load.

• Remote. Must be based in the United States.

You'd be a great fit if you

• Are a fast learner who wants to keep growing. You ask for feedback, put it to work, and get noticeably better over time.

• Take initiative. You don't wait for a perfect process. When a family hits a wall, you find the right people, follow up, and see it through.

• Own your caseload. Your families count on you, and you spot issues before they turn into problems.

• Are resourceful. You know how to work with Medicare, community agencies, and home health, or you're ready to learn, and you find creative solutions when the usual path falls short.

• Are tech-forward. You're quick to pick up new tools, you like when things change fast, and you're excited to use AI to spend less time on admin and more time with your families.

• Have experience in geriatric care management, hospice, palliative care, discharge planning, rehab, or hospital social work.

• Hold an LMSW, LCSW, or RN (a plus, not required).

We’re on a mission to change the way we care for our parents and redefine a universal human experience.
Watch our launch video here.