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Robert Bosch Venture Capital

Venture capital funding deep tech startups

Mid-Level Alteryx Support Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
ContractCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Mathematics, Engineering, Information Systems, or a related field is required.
  • Practical experience in an IT operations or administrative role is required.
  • Hands-on experience administering Alteryx or other business analytical servers at an operational capacity is required.
  • Proficiency in routine administrative tasks within Alteryx environments is required.
  • Familiarity with Windows Server for basic operational checks is required.
  • Experience with monitoring tools is required; New Relic is preferred.
  • Adherence to operational procedures and attention to detail are required.
  • Problem-solving skills focused on quickly resolving operational issues are required.
  • Ability to work in a structured environment and follow established processes is required.
  • Fluency in English is required.

Responsibilities

  • Perform daily operational tasks, including routine health checks and system monitoring, and verify the status of Alteryx Servers.
  • Manage user and permission requests, including user creation, modification, deletion, group assignments, and project-level permissions for Alteryx Servers within established guidelines.
  • Assist with promoting, deleting, and organizing workflows and data sources according to client requests and procedures.
  • Monitor and troubleshoot scheduled data refreshes, identifying and resolving failures promptly.
  • Respond to and resolve operational incidents related to Alteryx Servers, including server outages, service interruptions, and dashboard loading issues, following runbooks and escalation procedures.
  • Track and report key performance indicators and resource utilization for Alteryx environments using existing monitoring tools.
  • Assist with scheduled maintenance activities, including restarts, cleanup tasks, and log management for Alteryx Server.
  • Follow and update operational documentation and standard operating procedures.
  • Process and fulfill operational requests from users and other IT teams related to the Alteryx platform.
  • Work with senior administrators and client IT teams to escalate complex issues and support service delivery.
  • Test product enhancements and transfer knowledge about them.
  • Consult with customers on use cases such as ETL.

Desired Qualifications

  • Basic understanding of SQL for data source verification and troubleshooting.
  • Familiarity with ticketing systems such as Jira or ServiceNow for managing requests and incidents.
  • Basic understanding of network concepts such as firewalls and proxies relevant to server connectivity.
  • Knowledge of ITIL Incident, Request, Problem, and Change Management processes.
  • Experience with KNIME or another business analytics environment.

About the Company

Robert Bosch Venture Capital

Venture capital funding deep tech startups

RBVC (Robert Bosch Venture Capital) is a global venture capital firm that backs early-stage deep tech startups in areas like energy efficiency, medical devices, and virtual/augmented reality. It supports companies with funding and access to Bosch’s network and resources to help them scale and bring innovations to market. Unlike traditional VCs, RBVC may purchase solutions for a proof-of-concept while allowing startups to keep their intellectual property, which speeds up development and lowers upfront costs. The firm earns money through equity investments and the eventual success of its portfolio. RBVC’s goal is to accelerate technological advances across multiple industries by connecting startups with Bosch’s ecosystem, customers (from medical centers to data centers), and global reach.

Company size
201-500
Company stage
Not listed
Total funding
$3.8B
Headquarters
Frankfurt, Germany
Founded
2007

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