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Two95 International

Network Operations - Mandarin

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeTanjung Karang, Selangor, MalaysiaNo salary listed

About the Job

Requirements

  • At least 5 years of experience.
  • Bachelor’s degree in IT, Networking, or equivalent experience.
  • Strong experience with SD-WAN (Velocloud) and WAN technologies.
  • Deep understanding of routing, switching, Wi-Fi, VPN, and NAC basics.
  • Experience with Zscaler (ZIA/ZPA/ZCC) and zero-trust access patterns.
  • Experience collaborating with ISPs and carriers.
  • Fluency in English at CEFR B2+ equivalent.
  • Ability to work in a multicultural environment.

Responsibilities

  • Ensure end-to-end global network connectivity operations across LAN, WAN, SD-WAN, Wi-Fi, VPN, and perimeter security components, delivering stable and secure connectivity to all sites, retail, warehouses, cloud integrations, and remote users.
  • Operate GTT/Velocloud SD-WAN, LAN switching, Wi-Fi networks, and VPN gateways.
  • Execute change management for network components, including planning, testing, implementation, and documentation.
  • Monitor network health, hybrid connectivity status, ISP circuits, and remote access services.
  • Handle L2/L3 incident resolution, root cause analysis documentation, and escalations to carriers and vendors.
  • Execute compliance tasks, including patching, firmware lifecycle, and configuration hardening.
  • Support major incident management/P1 connectivity issues across regions.
  • Execute structured Follow the Sun handovers for ongoing incidents and changes.
  • Manage network administration platforms, including DHCP, Radius, WAN/LAN/Wi-Fi portals, and orchestrators.
  • Apply global standards and golden configurations from the Connectivity Solutions domain.
  • Contribute data to observability tooling through SNMP, API integration, and logs.
  • Work with automation teams on network automation, templates, and consistency.
  • Ensure compliance with network architecture standards, security hardening, and lifecycle rules.
  • Apply network governance decisions, including templates, exceptions, and vendor standards.
  • Support cost and FinOps governance for circuits and connectivity spend.
  • Support Field Services and Support with on-site LAN/Wi-Fi troubleshooting when needed.
  • Participate in new site openings, SD-WAN deployments, retail projects, and warehouse projects.
  • Align with security teams on Zscaler and perimeter services for secure access enforcement.

Desired Qualifications

  • CCNP/CCIE, Zscaler certifications, or Velocloud certifications.
  • Experience in global operations or distributed teams.
  • Experience operating in global, Follow the Sun, or 24×7 environments.
  • Ability to produce clear, reusable technical documentation and ensure knowledge continuity among teams.

About the Company

Two95 International

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