Senior Management Analyst - Project Lead

Job Description

ProSidian Seeks a Senior Management Analyst - CFPB in CONUS - Washington, DC to support an engagement for an independent branch of the Government that works to make consumer financial markets work for consumers, responsible providers, and the economy as a whole, and protect consumers from unfair, deceptive, or abusive practices by arming consumers with the information, steps, and tools needed to make smart financial decisions. The Consumer Financial Protection Bureau (CFPB) works to encourage financial education and capability, creates tools and provides tips to help consumers navigate their financial choices, and takes action against predatory companies and practices that violate the law and harm consumers. The CFPB Office of Consumer Response (CR) was created in order for consumers' concerns and questions to be heard. The CR manages consumer inquiries and complaints by providing communication and content management with internal CFPB divisions and external government stakeholders and offices. 

The ProSidian Engagement Team Members work to provide project management, business analysis, organizational change management, and portfolio management support to the CFPB's Office of Consumer Response (CR).

Senior Management Analyst - CFPB Candidates shall work to support requirements for Program Support and provide proactive strategic advice to clients, manage internal resources and finances, and report on key metrics like budget utilization, resource constraints, project issues/risk, etc. via standard tools and dashboards. The Senior Management Analyst will serve as the primary quality assurance expert, working to ensure that deliverables and services are provided at the highest level of quality.

Responsibilities of the Senior Management Analyst include, but are not limited to, the following:

• Work with project teams to interpret program and business needs, and translate those needs to people, process, or technology goals.
• Establish project team meetings and check-ins with project sponsors; facilitate, take notes; and assign action items at key project meetings.
• Develop and present bi-weekly project management status reports that include tracking of estimated and actual schedule variance; brief outlines of work conducted and planned; baseline and estimated metrics of project benefits; an overview of key risks; and other relevant data points.
• Lead project sponsors, SMEs, and other team members in identifying, tracking, and monitoring project risks and issues, to include the creation of risk mitigation plans and execution of issue action plans.
• Facilitate and document “Lessons Learned” sessions prior to project closure.
• Evaluate program information gathered during project planning and scoping; critically examine business units’ assumptions about their needs and processes; reconcile conflicts; and identify opportunities to increase project impact.
• Collaborate with project teams to define and document program requirements as they relate to CR roadmap projects, and ensure program requirements are defined and accepted.
• Gain an understanding of the CR’s strategic objectives, impacted business unit needs, and any cleared project overview documentation; and assist in developing performance measures to determine if those objectives are achieved.
• Support the creation of and/or create artifacts in support of project deliverables; this includes defining processes, and/or software requirements for program initiatives by documenting standard operating procedures.
• Work with the CR’s Business Transformations Solutions (BTS) team to identify gaps between current and target architectures that provide input to the CR Roadmap, including the identification and scoping of improvement initiatives.
• Participate with the CR’s Change Management lead in planning OCM activities associated with projects on the CR Roadmap, including the identification of adoption goals and tracking methodologies.
• Support the execution of change management plans by drafting communications for project and portfolio sponsors; assisting in the creation of knowledge or other CR content; and supporting the creation of user support tools for stakeholders impacted by CR roadmap projects or other ad hoc tasks.
• Develop and deliver training plans including user training and train-the trainer programs that reinforce system and/or organizational processes and terminology in support of the CR roadmap projects and as required OCM plans.
• Provide consulting in all ten project-management knowledge areas defined by the Project Management Book of Knowledge (PMBOK) by suggesting edits or additions to standardized templates that support the CR’s portfolio and project management framework.
• Assist in helping continuous improvement efforts of the portfolio management framework by helping to modify and maintain the CR’s Project and Portfolio Management tool(s).
• On a quarterly basis, present and make recommendations to the PMO on how to improve project execution based on lessons learned.
• Assist in conducting quarterly quality assurance review to ensure the all required project documentation has been developed across the portfolio, and that records in accordance with portfolio standards.
• Recommend performance measures, control mechanisms, and quality standards for projects on the Consumer Response roadmap.
• Assist in ensuring regulatory guidelines are followed through the life cycle of the portfolio.

Qualifications

The Senior Management Analyst - CFPB shall have consecutive employment in a position with comparable responsibilities within the past eight (8) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

Bachelor's or advanced degree in Business Management and Strategy, Public Policy, Financial Regulation, Economics, Statistics, Human Resources, Organizational Development, or other related field of study required. The Senior Management Analyst must have general experience in program/project management (i.e. financial planning and reporting, issue resolution, client communications), operational planning, business and operational performance management and measurement, process management and process redesign using industry standard methodologies, and organizational change management.

The ideal candidate will have experience performing similar work requirements for government financial regulators (e.g., SEC, FFIEC, FDIC, OCC, FRB, NCUA, HUD) and/or financial services organizations (e.g., banks, credit unions, etc.). The following certifications are considered preferable, but not required:

• Lean, Six Sigma
• Capability Maturity Model Integration (CMMI)
• Certification in organizational change management (e.g. Prosci or CMMP)
• Project Management Professional (PMP)
• Program Management Professional (PgMP)
• Portfolio Management Professional (PfMP)
• Certified Project Manager (IAPM)
• Professional in Project Management (GAQM
• Certified Scrum Master
• CompTIA Project+

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION:  Work shall be conducted at the CONUS - Washington, DC

• U.S.  Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants foremployment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

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