Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Are you a UI mastermind with a leadership edge? Do you thrive on building high-performance React applications and fostering a culture of quality that includes accessibility? We’re seeking a UI Architect Engineer to join our team!
In this pivotal role, you’ll manage the front-end UI libraries development team and our UI component library (including Storybook). You’ll be responsible for establishing best practices for everything from micro-frontends to component upgrades and deployment, to robust QA processes, with a focus on ensuring all components comply with WCAG guidelines and internationalization standards for global products.
Responsibilities:
- Drive our micro-frontend efforts: Create the blueprint for our global applications using micro-frontend architecture and state sharing across micro-frontends and separate applications.
- Code Whisperer: Craft clean, maintainable, and well-documented code to ensure a healthy codebase.
- Component Craftsmanship: Architect, develop, and maintain a robust and scalable UI component library using Storybook, ensuring all components are Internationalization ready and meet WCAG accessibility guidelines.
- Pioneer modern UI patterns and design principles: Advocate for consistent, intuitive, responsive, and accessible user experience. Stay ahead of UI trends and technologies, including headless UI library integration and leading React libraries.
- Dev-Ops approach: Develop streamlined best practices for efficient component upgrades and deployments, build tools to monitor usage and adoption, memory optimization, frontend security and privacy practices, routing, authentication, and automated QA testing.
- QA Champion: Establish and implement best practices for thorough quality assurance (QA) processes, including promoting the use of Automated QA tools and ensuring WCAG compliance testing.
- Visualization Expertise: Integrate visualization libraries to create clear and informative data representations within the application.
- Help Migrate Applications from Vue to React: Lead efforts to incorporate parts of the Five9 portfolio that are using different front-end frameworks into React.
- Work Side by Side with Product Design: Work directly with the UX product design team to keep the design and developer component libraries in sync.
- Leadership & Mentorship: Empower your front-End engineers through clear communication and teamwork, collaboration to overcome technical challenges and develop best practices for optimal performance
Qualifications:
- Bachelor’s or Master’s degree in computer science or similar field.
- 10+ years experience in front-end software engineering with a strong grasp of UI/UX principles and WCAG accessibility guidelines.
- 3+ years experience as a UI Architect or similar role.
- Strong proficiency with React and related technologies (e.g., JavaScript, HTML, CSS).
- Solid experience building and managing component libraries (Storybook preferred).
- Familiarity with headless integration and popular UI libraries..
- Experience with visualization libraries like D3, Vega Charts, React Charts, High Charts, etc.
- Excellent communication, collaboration, and leadership skills.
- Experience creating responsive designs
- Experience creating customer layout customizations
- Ability to thrive in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Participate in on-call rotation as needed
Preferred skills:
- Experience with advanced accessibility testing tools and methodologies.
- Experience with performance optimization techniques.
- Knowledge of design systems.
This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.
#LI-Remote #LI-VC1
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$172,800—$276,400 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
