Overview

Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

Responsibilities

Greet customers entering and leaving the community, using customer name whenever possible
Answer customer calls and direct them appropriately
Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

Qualifications

Education: High school diploma or equivalent
Experience: A minimum of 1 year
Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
Excellent customer service and communication skills, both written and verbal
Computer Skills: Proficient in Microsoft Office

BENEFITS*

Health & Wellness

Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support

Financial Security

401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection

Growth & Development

University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked and do not apply to PRN status.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Receptionist at Otterbein!

Otterbein SeniorLife

Receptionist

About the Job

Requirements

Responsibilities

Overview

Responsibilities

Qualifications

About the Company

Otterbein SeniorLife

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