About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi’s Functions organizations.  Functions Technology mission is to optimize Citi’s Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

We are seeking an experienced Vice President (VP) Agile Coach to join our dynamic Agile team at Citi. In this role, you will be responsible for guiding and mentoring teams in adopting Agile methodologies across our organization. You will collaborate closely with cross-functional teams to ensure effective Agile practices and facilitate the delivery of projects aligned with Citi’s strategic goals

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
• Interfaces with senior project staff and client senior management teams regarding status of projects.
• Recommends and oversees process improvements.
• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Persuades and influences others through and comprehensive communication and diplomacy skills.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Key Responsibilities:

• Act as an Agile Coach for multiple teams, fostering a culture of collaboration, transparency, and continuous improvement.
• Provide guidance and mentorship to Scrum Masters, Product Owners, and team members on Agile principles, practices, and frameworks.
• Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Retrospectives) and ensure adherence to Agile values and principles.
• Coach teams in Agile practices such as Kanban, Scrum, and Lean methodologies, tailoring approaches to suit team needs and organizational context.
• Collaborate with stakeholders to prioritize backlog items, manage dependencies, and optimize team performance.
• Identify and remove impediments to team progress, leveraging resources and influencing change across the organization.
• Monitor team progress and performance metrics, providing regular updates and reports to management and stakeholders.
• Foster a culture of continuous learning and improvement, encouraging innovation and driving high-quality delivery.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field
• Experience as an Agile Coach or similar role in a large-scale enterprise environment, preferably within the financial services industry.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
• Proven track record of successfully leading Agile transformations and fostering Agile maturity across teams.
• Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Experience with Agile tools such as JIRA, Confluence, or similar tools.

Preferred Qualifications:

• Experience in organizational Agile coaching, facilitating Agile adoption at the enterprise level.
• Advanced Agile certifications such as SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent.
• Expertise in scaling Agile frameworks (e.g., SAFe, LeSS) and integrating Agile with DevOps practices.
• Familiarity with financial services regulations and compliance requirements.

Education:

• Bachelor’s/University degree or equivalent experience
• Certified Agile Coach (ICP-ACC) or equivalent Agile certification

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 16, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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