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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipDearborn, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner and understand and appropriately respond to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and actively listen by giving full attention, understanding points made, asking appropriate questions, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of full or additional bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action among available options.
  • Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual acuity for transcription, computer-terminal viewing, or visual inspection of small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Convey detailed or important spoken instructions accurately and receive detailed information through oral communication.
  • Perform additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap focused on key learning experiences that build pharmacy aptitude.
  • Apply pharmacy-school learning in real-world practice under the direction of a preceptor, preparing for increasing responsibility and a pharmacist role.
  • Learn store, district, and regional operations through training activities and time with district leaders.
  • Assist the pharmacy team in maintaining smooth pharmacy operations and filling prescriptions promptly, safely, and accurately while providing caring service.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and gather patient medical history under the direct supervision of a licensed pharmacist when appropriate.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations permit.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Follow pharmacy procedures and best practices, communicate effectively, seek opportunities to expand clinical and technical knowledge, and contribute to a safe and inclusive team environment.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies to protect patient safety, controlled-substance compliance and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events according to public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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