United Site Services

Rents portable sanitation, fencing, site services

Lead Service Technician

Truck & Heavy Vehicle DrivingUpdated on Nov 10

Full-timeSan Diego, CA, USANo salary listedIn-person

About the Job

Requirements

Minimum of two years of commercial driving experience.
A valid driver's license, either commercial or non-commercial.
Strong time-management, customer-service, and communication skills.
Strong problem-solving and decision-making skills.

Responsibilities

Conduct random quality-control audits of portable restrooms, sinks, holding tanks, and related units, assessing cleanliness, timeliness, customer satisfaction, and safety.
Assist with accident investigations and complete required paperwork.
Assist with safety tailgate meetings as needed.
Advise drivers about vehicle issues identified through Driver Vehicle Inspection Reports (DVIRs), and report issues to management and safety personnel.
Serve as the primary customer contact for service issues and work with management to resolve customer issues.
Assist with training new drivers and retraining current drivers.
Model positive, professional attitudes and help promote them among employees.
Conduct daily pre-shift and post-shift vehicle inspections, report deficiencies to the shop immediately, and report improper operation, faulty equipment, and unusual conditions to the Operations Supervisor or Manager.
Operate service trucks to and from designated work sites using daily routing information, servicing portable restrooms, holding tanks, sinks, showers, and related units according to company guidelines.
Operate a truck to and from designated work sites using daily routing information as needed.
Maintain telephone or radio contact with dispatch to receive instructions and changes to work locations.
Maintain a truck log in accordance with state and federal regulations.
Follow established safety rules and regulations.
Perform other duties as assigned.

Primary Purpose

The Lead Technician-Service coordinates daily tasks and routines. To be successful, you will be team driven and highly focused with multiple tasks going on at the same time. The schedule is Thursday through Monday, giving you Tuesday and & Wednesday off. Start time is 5am.

Essential Functions

Conduct random quality control audits on portable restrooms, sinks, holding tanks, etc. in an attempt to assess the quality of service being provided. Assessment should include: cleanliness of units, timeliness, customer satisfaction & safety
Assist with accident investigations and completing required paperwork
Assist with Safety tailgate meetings as needed
Serve as a resource to drivers regarding vehicle issues encountered by the DVIR and reports issues to members of management and safety
Serve as the primary contact with customers regarding service issues and works with members of management to resolve customer issues
Assist with training of new drivers or re-training of current drivers
Serve as a positive role model and help promote professional attitudes in employees
Conduct daily pre-shift & post-shift vehicle inspections & report deficiencies to the shop immediately. Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Supervisor/Manager
Operate service trucks to and from pre-designated work sites based on daily routing information. Service portable restrooms, holding tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines
Operate truck to and from pre-designated work sites based on daily routing information as needed
Maintain telephone or radio contact with dispatch to receive additional instructions, changes to work locations, etc
Maintain truck log according to state and federal regulations
Follow all established safety rules & regulations
Perform other duties as assigned

Qualifications

Minimum two years of commercial driving experience.
Valid Driver License (CDL or non-commercial).
Excellent time management, customer service and communication skills.
Strong problem-solving and decision making skills.

About the Company

United Site Services

Rents portable sanitation, fencing, site services

United Site Services provides portable sanitation, temporary fencing, and related site services across the United States. Its offerings include portable restrooms, hand hygiene solutions, restroom trailers, temporary fencing, roll-off dumpsters, holding tanks, and temporary power, rented to customers for temporary sites with end-to-end planning, delivery, maintenance, and pickup. It differentiates itself through a nationwide network of 120+ locations and a large equipment fleet, focusing on turnkey site solutions and growth via acquisitions and private-equity ownership to expand reach and capabilities. Its goal is to be a reliable, scalable provider of temporary site infrastructure that supports customers from planning through cleanup and grows through ongoing expansion and capital partnerships.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $1.2B
Headquarters: Westborough, MA
Founded: 1999

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