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Cowboy

Direct-to-consumer connected electric bikes and services

Mobile Service Technician

Field ServiceConfirmed live in the last 24 hours
Part-timeHamburg, Germany€20k - €35kIn-person

About the Job

Requirements

  • Freelance or self-employed status is required.
  • The candidate must live in or near Hamburg.
  • The candidate must be comfortable working with their hands, solving technical problems, working independently, and being on the move.
  • The candidate must speak German and English.

Responsibilities

  • Travel across Hamburg to meet customers at their location.
  • Perform on-site diagnostics and repairs.
  • Use Cowboy’s diagnostic tools to identify issues.
  • Deliver a friendly and efficient repair experience.
  • Represent Cowboy as the brand representative in the city.
  • Follow up when needed to ensure the rider is back on the road.

Desired Qualifications

  • Passion for bikes, e-mobility, or technology is a strong plus.

About the Company

Cowboy

Direct-to-consumer connected electric bikes and services

Cowboy designs and sells connected electric bikes for urban commuters through a direct-to-consumer model supported by test-ride locations and service centers, with subscriptions for maintenance, insurance, and accessories. The bikes feature a minimalist lightweight frame, removable battery, carbon belt drive, integrated lights, and app connectivity including a secure digital key, GPS theft protection, ride stats, and navigation, plus AdaptivePower that adjusts motor output automatically. It differentiates itself with strong design, modular hardware, direct branding control, and a social/environmental focus evidenced by B Corp certification. Its goal is to make e-bikes a mainstream transport option by lowering costs and delivering reliable, well-integrated urban mobility tech.

Company size
201-500
Company stage
Acquired
Total funding
$147.1M
Headquarters
City of Brussels, Belgium
Founded
2017

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