Oracle Utilities CCS Billing Variance Triage Lead
Accenture
Oracle Utilities CCS Billing Variance Triage Lead
Accenture
Advises businesses and runs their technology
We Are:
Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (https://www.accenture.com/us-en/services/oracle-index).
You Are:
A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent in rate engine logic and SQL, and you know how to run a structured daily triage cadence that keeps a program moving. You combine technical depth with sharp communication skills — you can translate variance root cause into clear defect records and present crisp summaries to program leadership. You thrive in fast-paced testing environments where every discrepancy has a deadline.
The Work:
Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.
Own and manage the daily triage cadence for billing variances — reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.
Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.
Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.
Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.
Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.
Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.
Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
Bonus Points If:
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We anticipate this job posting will be posted until 11/20/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $73,800 to $218,800
Colorado $73,800 to $189,000
Connecticut $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maine $62,800 to $161,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York $68,300 to $218,800
New Jersey $78,500 to $218,800
Ohio $68,300 to $175,000
Virginia $68,300 to $201,300
Washington $80,200 to $201,300
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
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