Capacity Officer

Job Description

As a Capacity Officer within the NEXT business line, you play an important behind-the-scenes role in the success of our consultants. You support the Capacity Manager in optimizing consultant assignments and maintain a clear overview of workforce deployment across the business line.

You consolidate information, monitor overall capacity planning, and ensure that the Capacity Manager, People Managers, Sales and Business Line Leadership have timely access to the right insights. In doing so, you help match consultants with assignments that align with their experience, development goals and business needs.

Your role is both coordinating and enabling in nature: you create clarity around availability, staffing needs, priorities and follow-up actions, ensuring an efficient and well-informed staffing process.

Qualifications

Capacity Planning & Staffing 

• Maintain accurate staffing data and visibility of consultant and freelancer assignments across projects. 

• Monitor bench capacity, upcoming project end dates, extensions, contract status, and current and future availability. 

Business Performance Support 

• Monitor billability and utilization levels across the business line. 

• Identify opportunities to improve capacity allocation and workforce efficiency. 

• Contribute to staffing decisions by identifying suitable resource allocation options and staffing alternatives. 

• Provide insight into the balance between internal consultants and external resources. 

Collaboration & Governance 

• Collaborate with Sales and Recruitment to align staffing needs and opportunities. 

• Act as an operational point of contact for capacity planning and staffing activities. 

• Coordinate reporting and follow-up activities within the governance framework. 

Profile 

• 🎓 Education: you hold a Bachelor's or Master's degree, or have equivalent professional experience. 

• 🧩 Staffing & Matching: you are skilled at balancing competing staffing priorities and finding the best match between consultants and project needs. 

• 🚀 Experience: a first experience in resource planning, staffing or workforce coordination is strongly preferred. Experience within a consulting or project-based environment is considered an asset. 

• 📋Organization & Adaptability: you maintain structure and overview in a fast-paced environment, adapt quickly to changing priorities and deliver accurate work under tight deadlines. 

• 🤝 Collaboration: you have strong communication skills and collaborate effectively with a wide range of stakeholders. 

• 💡 Proactivity & Mindset: you take initiative, look for practical solutions and see changing circumstances as opportunities to improve. 

• 📊 Data affinity: you have a strong affinity for data and are proficient in using Excel, Copilot, and planning tools. 

• 🌍 Languages: you are fluent in either Dutch or French, have a good understanding of the other national language, and are fluent in English. 

Additional Information

🚀 Shape your next career move at one of Europe’s leading digital and consulting players, with real impact from day one. 

📚 Grow fast through the Sopra Steria Academy, hands-on learning, and a strong network of experts. 

🤝 A great team: you’ll join Sopra Steria Next, a people-driven consulting environment where collaboration, learning, and impact truly matter. You will operate in the capacity team of NEXT BeLux, which includes the Operations Officer, Capacity Manager and Capacity Officer.   

🌍 Work in a leading international consulting environment. 

🏡 Enjoy a flexible and hybrid way of working that supports work-life balance. 

🎁 Attractive benefits package, including:  

• Company car or mobility budget. 

• Laptop, company phone and mobile subscription. 

• A competitive salary and indefinite contract. 

• Insurance coverage, meal vouchers, eco-cheques, and more. 

• Continuous learning opportunities through the Sopra Steria Academy to support your career development. 

• The opportunity to connect with fellow Sopra Steria colleagues at various team events. 

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Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.