Desert Highlands Golf Club

Nonprofit residential golf community in Scottsdale

Golf Player Services Attendant

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeScottsdale, AZ, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent (GED) is required.
One to three months of related experience and/or training, or an equivalent combination of education and experience, is required.
Basic knowledge and understanding of a typical golf course is required.
Applicants must be at least 19 years old and have a valid driver's license with a clean motor vehicle record for the past three years.
Applicants must be able to lift and carry golf balls and range balls and operate golf equipment.
Applicants must demonstrate a positive, professional demeanor, be self-motivated and customer-service oriented, and have strong interpersonal and communication skills.
Applicants must be reliable and predictable.
Applicants must be able to develop and maintain awareness of occupational hazards and safety precautions, follow safety practices, and recognize hazards.
Some positions, such as Ranger, require CPR, First Aid, and AED certification; training will be provided.

Responsibilities

Provide optimal customer service to Members and Guests, anticipating and fulfilling customer needs in assigned work areas, which may include the Cart Barn, Valet, Starter, or Course Play as a Ranger.
Treat Members, Guests, and employees respectfully, maintain a friendly appearance, and greet Members and Guests by name.
Maintain clean, pressed clothing in good condition and meet dress-code guidelines; maintain a clean work area.
Keep the Supervisor promptly informed of problems or unusual matters and notify management when replacement is needed.
At the practice range, set stations with balls as directed by the Operations Manual; maintain range cleanliness throughout the day; direct Members to the putting green five minutes before tee time; clean golf clubs; help Members carry clubs from the range to their carts; and pick up and break down the range.
In the Cart Barn, stage golf carts with golf bags; maintain the staging area, driving range, and practice-area setup; clean golf clubs; receive Members at the end of their rounds; record finish times and report them to the Golf Shop; clean and maintain golf carts and the Cart Barn; and perform starting and marshaling duties.
At Valet/Bag Drop, bring golf bags to golf carts, park vehicles and retain keys in designated valet areas, retrieve vehicles on request, and load and unload golf bags from vehicles.
As Starter, review prepared golf-course rules with Members, inform them of unusual course conditions, coordinate with Outside Service Staff so players tee off on schedule, record fee structure and transportation, and submit completed tee sheets to the Golf Shop.
As Ranger, monitor play with attention to pace, recommend solutions to customers for on-course problems—especially pace of play—report course-play conditions to Golf Shop staff regularly, repair ball marks and divots, check and restock water and ice stations, and deliver messages to customers on the course.
Maintain a clean and safe working environment with continual emphasis on employee health and safety, and assist in training colleagues in proper safety techniques.
Perform other duties as assigned.

Description

CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!

Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.

Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.

Mission: We provide exceptional experiences that instill pride in our community.

Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.

Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity

The Desert Highlands Association is seeking an enthusiastic Player Services Attendant to join our talented and fun Golf Team. This is a Seasonal full-time position offering consistent hours throughout our busy season and beyond, with opportunities for continued growth. If you enjoy working outdoors, providing outstanding service, and being part of a dynamic team, this could be the perfect fit for you!

Primary Purpose:

Provides optimal customer service to Member and Guests. Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger).

Essential Functions:

Treats all members, guests, and employees with respect. Maintains friendly appearance; greets Members and Guests by name with a smile.
Ensures clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
Maintains cleanliness of work area.
Keeps Supervisor promptly and fully informed of all problems or unusual matters of significance. Notifies management if replacement is needed.
Practice Range - sample tasks include: Set stations with balls as described in the Operations Manual. Attend range throughout the day maintaining cleanliness. Send members to putting green five minutes prior to tee time .Clean golf clubs. Assist members with carrying clubs from range to cart. Pickup and break down range.
Cart Barn - sample tasks include: Stage golf carts with golf bags. Maintain staging area, driving range, and practice area set-up. Cleans golf clubs, receive members at end of round, records finish time and reports it to the Golf Shop Cleans and maintains golf carts and cart barn area. Carries out starting and marshaling duties.
Valet/Bag Drop - sample tasks include: Brings customer golf bags to golf cart. Parks vehicles (pull keys) in designated valet parking areas and retrieves vehicles on request. Loads and unloads golf bags in/out of vehicles.
Starter - sample tasks include: Reviews a prepared list of golf course rules. Informs Members of any unusual conditions that exist on the course. Communicates with other Outside Service Staff to ensure that all players tee off at their scheduled times. Records Fee Structure and Transportation. Submit completed Tee Sheet to Golf Shop.
Ranger - sample tasks include: Monitors all play on the golf course, with special attention to the area of pace play. Recommends possible solutions to customers concerning on course problems, especially pace of play. Report golf course play situation to the golf shop staff at regular intervals. Repair ball marks and fix divots as needed. Check water and ice stations and restock supplies as needed. Deliver messages to customers on the golf course.
Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques.
Perform other duties as assigned.

Requirements

Qualifications and Skills

High School Diploma or equivalent (GED). One to thee months related experience and/or training; or equivalent combination of education and
Basic knowledge and understanding of typical golf course
Age 19, valid Driver's License with a clean Motor Vehicle (3 years)
Ability to physically lift and carry golf balls and range ball
Ability to operate golf
Present a positive, professional
Must be self-motivated and customer service
Strong interpersonal and communication
Reliable and predictable
Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing

Note: Some positions, such as Ranger, require CPR/First Aid and AED certification; training will be provided by Desert Highlands.

Desert Highlands is an EOE Desert Highlands is a No tolerance, Drug AND Alcohol -free Workplace Safety Sensitive Position.

About the Company

Desert Highlands Golf Club

Nonprofit residential golf community in Scottsdale

Desert Highlands is a nonprofit, member-owned golf and residential community for property owners at the foot of Pinnacle Peak. Its Jack Nicklaus-designed golf course anchors a private club with racquet sports, fitness facilities and multiple dining spaces reserved for the community's members. Membership comes with buying a home or home site, and member fees support shared amenities and community operations, while the club runs a formal dining room, a gastropub and outdoor dining areas. The Desert Highlands Association manages the club and community through its board and members. Founded in 1983, the organization is headquartered in Scottsdale, Arizona.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 1983

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