Associate Director - Program Management

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

The Associate Director, Program Management position is responsible for steering increasingly larger and more complex programs for a client, or portfolio of projects across multiple clients. They help direct the Program Management team to ensure that assignments are completed according to schedule and budget.  They actively identify organic growth opportunities, heavily involved in estimation and contract reviews to ensure accuracy of effort and commitment. They also consult with the leadership team on decisions and work together to persuasively align the project team to a greater goal.  

For this role, we are seeking program management professionals with experience leading web-based projects and working with an Agile methodology. Scrum Master certification is preferred.  This is a freelance opportunity.

Responsibilities

• Effectively estimate engagements and perform a top-down and bottom-up analysis for web-based projects.
• Develop project plans following Agile methodology.
• Translate tasks and effort into Jira stories and sprint plans (in collaboration with the project team and client).
• Operate as a Scrum master – lead scrum calls, manage the Jira board, facilitate sprint planning meetings.
• Help project team unblock and communicate risks and issues as needed (to the client and internal team).
• Set boundaries and expectations with the client around when work will be delivered based on client-directed priorities, LOE, team bandwidth and project plans.
• Monitor burn and finance reports and manage staffing plans.
• Drive and manage the approval and review process for MSA/SOW (high complexity).
• Assist end-to-end scope change management process.
• Assess the effectiveness of team dynamics/communications and diagnose/implement corrective actions where challenges may occur.
• Deal with challenging situations/interactions and drive the collaboration process in large group sessions to get key Clients to make difficult decisions.

Qualifications

• Minimum 7+ years experience managing medium-large size, complex, web-based projects in approx. $10M in revenue; agency experience preferred.
• Firm understanding of Program Management foundation skills such as, timeline creation, planning, scoping, stakeholder communication, etc.
• Program management experience that includes web-based and technical implementation projects and leading high performing project teams across Creative, UX, Technology, Product and Data. 
• Experience with Agile methodology and JIRA. Scrum Master Certification preferred.
• Clear communicator who is comfortable engaging directly with clients and presenting to senior leaders.
• Experience leading status meetings with client and internal project teams.
• Comfortable intaking requests with vague and limited details and converting requests into actionable plans.
• Comfortable facilitating conversations with technical resources to extract key information to inform planning, dependencies, issues, etc.
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data.
• Effective leadership, analytical skills, negotiation and conflict resolution skills.

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $73.00-$95.00 hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/12/2025.

 

Compensation Range: USD $73.00 - USD $95.00/Hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/28/2025.