Full-Time
Opticianry Career Changer
Fielmann
Optical retail and hearing care
No salary listed
Cologne, Germany
In Person
 Retail (1) |
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- You have initial experience in customer advising, ideally in retail, for example in sales or a similar service-oriented role.
- You create a trusting atmosphere through an empathetic, open manner in which customers feel comfortable and well cared for.
- You are interested in fashion and current trends and are happy to bring a confident sense of them into customer advising.
- You work independently, while also valuing collaboration in a close-knit team and gladly taking responsibility.
- In customer advising, combine empathy with newly acquired professional knowledge and guide customers step by step toward the perfect pair of glasses in a friendly, approachable, and competent manner.
- Support the individual selection of suitable spectacle lenses, advise customers on the fashionable selection of modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to bring precision to the consultation process and help make every visual experience perfect.
- Keep organizational activities in view to ensure smooth operations and shape a consultation process that delights customers.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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