Technician - Facilities

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

As a Facilities Technician - (Safety Sensitive) on the Corporate Real Estate team, this position provides critical after-hours facilities operations support, helping ensure the safe, reliable, and efficient operation of Nationwide facilities. This role serves as a key resource for building occupants, tenants, contractors, and Security while supporting maintenance activities, facility operations, and emergency response.

Facilities Operations & Maintenance

• Monitor building automation, lighting control, fire alarm, and other facility systems during assigned after-hours shifts.
• Perform assigned preventive maintenance, facility rounds, inspections, and corrective maintenance activities.
• Complete general work orders and troubleshoot equipment, building, and operational issues to support safe and efficient facility operations.

Tenant, Event & Contractor Support

• Provide after-hours support for Nationwide associates, tenants, and building occupants.
• Support corporate and tenant events by ensuring facility readiness and addressing operational needs.
• Coordinate and oversee contractors performing after-hours work to ensure activities are completed safely and effectively.

Emergency Response & Security Partnership

• Serve as the first onsite responder for facility-related emergencies and operational disruptions.
• Act as the primary facilities point of contact for Security during assigned shifts.
• Partner with Security and cross-functional teams to resolve issues and maintain a safe, secure, and operational environment.

Work Management & Service Delivery

• Utilize the CMMS system to manage work orders, document completed work, track labor hours, and ensure timely completion of preventive maintenance activities.
• Maintain accurate maintenance and operational records.
• Deliver responsive, customer-focused facilities management services through effective communication, problem-solving, and collaboration.

This position is assigned to an afternoon/evening shift working Thursday through Monday from 2:30 PM to 10:30 PM, with Tuesday and Wednesday designated as scheduled days off.

Primary Work Location:
1100 Locust Street
Des Moines, IA 50391

Job Description Summary

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Technician, you'll provide facility maintenance services and operations including plumbing, carpentry, painting, plastering, electrical maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, housekeeping and landscape/grounds maintenance.

Job Description

Key Responsibilities:

• Performs maintenance service and repairs in a specialized technical and skilled trade for the Nationwide’s facilities (see detailed responsibilities by skilled trades below)

• Ensures maximum operational efficiency of facilities and equipment, as well as handles all support equipment.

• Ensures all systems, including utility infrastructure, are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules.

• Remains familiar with and follows all federal, state and local safety and environmental laws and regulations.

Responsibilities by specialized technical and skilled trade:

• Landscape/Day Service: Assists in the coordination and performance of landscape maintenance duties as directed by a supervisor, to include maintenance of mechanical equipment and irrigation systems, and coordinating and performing snow removal.

• Structural: responsible for carpentry, masonry and painting functions for facilities.

• Electrical: responsible for the layout, assembly, installation, testing, repair and adjustment of electrical distribution and wire communications systems as well as electrical fixtures, apparatus, equipment and wiring such as motors, lighting fixtures, generators, circuit breakers and transformers.

• HVAC Operations: responsible for HVAC maintenance, including assisting with customer service requests, including, but not limited to, hot calls, cold calls, odor complaints, testing and inspection of water and life safety systems (sprinklers, fire pumps, emergency generators, etc.), administers chemical treatment programs, assists with maintenance, fire systems and emergency calls.

• Plumbing: responsible for plumbing, refrigeration and mechanical systems of facilities.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Supervisor/Manager. This is an individual contributor role.

Typical Skills and Experiences:

Education: High school diploma or equivalent.

Experience: At least two years of proven related work experience.

Knowledge, Abilities and Skills: General knowledge of specialized technical and skilled trade to include HVAC, mechanical and life safety systems. General knowledge of all codes, principles and techniques associated with installation, maintenance, repair and operation of HVAC mechanical systems and devices. Knowledgeable in mechanical test equipment. May have experience and skills in carpentry, painting, plastering, electrical maintenance, plumbing, HVAC maintenance and operations. Must have ability to install, maintain repair and operate moderately complex HVAC, plumbing, or electrical system and devices. Must be familiar with blue prints and electrical schematics.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non-exempt)

Working Conditions: Building maintenance environment. Overtime and non standard work hours as needed. May be required to work non-standard and/or rotating shifts and outside in various weather conditions. Requires the ability to lift and carry objects weighing over 50 ponds, and to push/move up to 100 pounds. Ability to lift, carry, walk, kneel, stoop, climb, balance, work from heights. Frequent exposure to cleaning chemicals and solutions.

ADA: The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associated assigned to the job to perform a somewhat different combination of duties

Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Technician, Facilities - SS : $46,345.00-$83,700.00The expected starting salary range for Technician, Facilities - SS : $46,345.00 - $67,500.00