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Shellback Semiconductor Technology

Sells and remanufactures semiconductor capital equipment

Field Service Engineer

Full-Time
No salary listed
Mid
Bachelor's
Cincinnati, OH, USA
In PersonTravel may be required up to 70% of the time, including weekends.
Field ServiceEquipment Field Service

About the job

Requirements
  • Two years of direct installation, maintenance, and repair experience with TEL Mark, ACT, and SVG track equipment, or equivalent field-related experience.
  • A minimum two-year electronics technical school diploma or equivalent industry experience.
  • Ability to work independently with minimal supervision.
  • Ability to exercise good judgment and seek advice or technical assistance when necessary.
  • Ability to communicate and work cooperatively with customers in the field and with employees.
  • Ability to work in a Clean Room environment.
  • Ability to perform in stressful situations and in a high-production atmosphere.
  • Ability to read and follow electrical and fluid diagrams proficiently.
  • Ability to meet production-schedule demands and use time-management skills to meet internal target dates.
  • Ability to maintain an up-to-date passport.
  • Ability to lift track equipment and components weighing up to 50 pounds, use hand tools in confined areas, and stand or work in a prone position for prolonged periods.
Responsibilities
  • Install and repair track equipment at local and remote sites.
  • Perform preventative maintenance procedures as required.
  • Rebuild component modules, test functionality, and assist with system startup at customer and home-factory locations.
  • Assist with customer source inspections at the home factory or customer locations.
  • Recommend equipment improvements or design changes based on observations and input from the factory, customers, and representatives.
  • Travel as required for equipment installations, source inspections, and repairs, potentially up to 70% of the time and including weekends.
  • Keep up to date on engineering changes and new industry developments.
  • Submit reports, including expenses, in a timely manner according to company policies and procedures.
  • Prepare and complete assigned documentation.
  • Perform other duties as assigned.

About the company

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Shellback Semiconductor Technology

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Shellback Semiconductor Technology provides new and remanufactured semiconductor capital equipment and related services for both emerging and legacy markets (LEDs, MEMS, Wireless, Power, Energy Harvesting, WLP, Data Storage, Analog, and Logic). It offers proprietary and partnered tools from SEMITOOL, VARIAN, Applied P5000, SVG Track, plus wafer-handling and cleaning systems like EAGLEi and STORM to inspect and clean wafer carriers. The company combines the experience of OEM Group and RITE Track to deliver hardware and comprehensive service with a global installed base of over 600 customers. Its goal is to help customers manufacture semiconductors reliably by providing equipment and support across a wide range of processes and markets while expanding intellectual property and service offerings.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Gilbert, Arizona

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2025 shipped its first MERCURY+ system from Coopersburg, validating integration.
  • June 2026 homepage still promotes MERCURY+, suggesting active commercial momentum.
  • Taiwan expansion and Coopersburg manufacturing improve delivery for MEMS and power-device customers.

What critics are saying

  • Indeed reviews in July 2026 describe major layoffs and possible liquidation.
  • Built-in lists only 138 employees in 2026, signaling fragile scale.
  • MERCURY+ depends on aging 200mm and 150mm markets, limiting long-term growth.

What makes Shellback Semiconductor Technology unique

  • SHELLBACK combines OEM Group and RITE Track expertise across wet-process legacy tools.
  • MERCURY+ acquisition from Tokyo Electron in November 2023 expands inherited batch spray IP.
  • Taiwan manufacturing since 2022 shortens support cycles for Asia-Pacific customers.

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