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Reonic

End-to-end software for installer workflows

Account Manager

Customer SuccessUpdated on Nov 13
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Experience in B2B customer service or customer success, with a strong emphasis on direct customer engagement.
  • C2 English proficiency is required.
  • Excellent communication and presentation abilities in Portuguese and English.

Responsibilities

  • Serve as the primary contact for B2B customers, including solar installers and utilities in the Brazilian market.
  • Use customer feedback to enhance the software in close collaboration with the development team.
  • Continuously improve customer experience and streamline processes.
  • Identify and capitalize on upselling or cross-selling opportunities.
  • Strategically plan and implement projects that drive company growth and innovation.

Desired Qualifications

  • Previous experience in a B2B software-as-a-service environment.
  • Previous experience in a startup ecosystem.

About the Company

Reonic

End-to-end software for installer workflows

Reonic provides a software platform that helps energy installers manage the full workflow of renewable energy projects from lead management to installation and documentation. It combines planning, simulation, proposal creation, digital signatures, and project tracking in one tool, with features for solar, heat pumps, storage, and EV charging, plus a large component database. Installers use the platform to simulate energy performance and cost savings and to manage cross-technology projects in one project. The service is subscription-based and targets small- and medium-sized installers in Europe, aiming to speed deployment of distributed renewables and improve building energy efficiency.

Company size
51-200
Company stage
Series A
Total funding
$14.3M
Headquarters
Augsburg, Germany
Founded
2021

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