Program Manager

Overview

Job Summary:

The program manager plans, organizes, monitors, and oversees one or more strategic projects that are usually very large and complex in scope, budget, and team structure.   S/he identifies and requests necessary personnel and financial resources, determining tasks that must be completed, assigning the tasks, delegating authority, and motivating team members to work together for the success of project. The program manager is responsible for tracking progress on tasks while comparing it to what was planned. S/he also should have a foundational understanding of Agile methodologies and practices.

Responsibilities

Essential Functions:

• Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Leads the development and management of the project work plan, including work sequencing, work breakdown structure, work delivery schedule, and resource allocation.
• Delegates tasks and responsibilities to appropriate personnel.
• Identifies and resolves issues and conflicts within the project team.
• Adheres to Allegis Group system development lifecycle (SDLC) and Project Management Lifecycle (PMLC).
• Adheres to methods, procedures and quality objectives including metrics for assessing progress and provides recommendations on process improvements.
• Identifies and manages project dependencies and critical path.
• Proactively manages changes in project scope, identifies potential risks, and devises contingency plans to ensure that the project remains within specified scope and is within time, cost and quality objectives.
• Inform stakeholders of project schedule, risks, and issues or changes to the plans, proactively.
• Provides visibility and status of work units to the customer on a timely basis.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Contributes to process and methodological improvement based on performance analysis, lessons learned, project archives, etc.
• Aggregates team objectives into Program PI Objectives and publishes for visibility and transparency
• Assists with economic decision-making by Epic estimation by teams and rollup to program level visibility, managing WSJF processes, and with program execution
• Constantly inspect the process, discover and address the major concerns
• Drives program-level continuous improvement via retrospectives
• Encourages team and program level Quality Practices and Communities of Practice around Agile, Scrum, and Agile program management
• Escalates impediments
• Helps manage risk and dependencies
• Maintains proper communication with all the technical and non-technical teams involved
• Participates in enterprise program management improvement and standardization activities
• Provides input on resourcing to address critical bottlenecks
• Reports status to Release Management
• Responsible for program planning, demo, inspection and adaptation, synchronization, release planning and improvement planning
• Work with execution and tracking teams to record risks, reports, and metrics

Supervisory or Management Responsibility:

• Coaches, mentors, motivates, and supervises project team members and influences them to take positive action and accountability for their assigned work.
• Provides the team with constructive feedback as it pertains to project performance.
• Coordinates project administrators or coordinators assigned to deliver related subprojects.
• Provides the resource manager with assessments of the project team members for training plans, bonus reviews, and performance appraisals.
• Manages vendors, assigns activities, and coordinates efforts during the development and support of IT solutions.
• Ensures vendor staff responsibilities are clear. Provides direction, prioritization, and guidance on project activities to meet project targets.
• Guides and mentors other project managers regarding structured methodologies and best practices, as well as their usage to resolve issues encountered in real projects.

Budget Responsibility:

• Develops detailed project budget and gains approval.
• Tracks and reports project expenses against forecasted budget.
• Partners with stakeholders to adjust budget based on agreed upon action plan

Qualifications

Minimum Education and/or Experience:

• B.S. in Computer Science, Business, or related major or equivalent business experience.
• 7+ years of IT / business experience.
• 7+ years of IT project management.
• Proven track record of managing projects and/or programs.
• Project Management Professional (PMP) certification or successful completion of a recognized project management curriculum.
• Experience with projects in multiple technologies and functions.
• Experience with SAFe Agile methodology a plus.

Skills/Abilities:

• Advanced knowledge of PMBOK and effective application of project/program management methodologies.
• Knowledge of PMLC, SDLC, ITIL processes.
• Knowledge of organizational change management principles.
• Knowledge of customer service fundamentals.
• Ability to think critically and solve problems.
• Exceptional interpersonal skills; the ability to work well with people from many different disciplines.
• Ability to develop consensus amongst diverse groups.
• Strong presentation and written communication skills.
• Knowledge of project budgeting and accounting.

Core Competencies:

• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create accountability

Benefits Overview:

Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role is eligible for the following:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Salary Range:

• $113,200-$169,800
• The position is bonus-eligible

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Office Requirements:

• Required in office 2 days a week out of our headquarters in Hanover, MD

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at [email protected] or call 410-579-3526 for other accommodation options.