Business Analytics Senior Associate

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary
The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Senior Analyst to play a pivotal role in driving new consumer household and checking portfolio growth. This is a hands-on role for someone developing their career in business analytics who is eager to learn and ready for marketing campaign and forecast ownership. This Senior Analyst will own segmentation, forecasting, and reporting for a variety of Direct Mail campaigns aimed at booking new customers and deepening existing relationships. They will also play a critical role in building out new strategies that are unlocked from new technology, like pre-approval campaigns and personalized pricing tests. This person will build campaign files, develop and maintain critical reporting dashboards, support audience segmentation strategy, and contribute to marketing spend forecasts.

The ideal candidate is proficient in SQL, has experience building dashboards for reporting, is detail-oriented, and dependable under tight timelines. This person must be comfortable asking challenging questions, double-checking their work and the work of teammates, and sense checking existing strategies. This team rewards curiosity, reliability, and the ability to juggle a series of requests without dropping the ball.

This role provides a unique opportunity to shape the future of Consumer Banking acquisitions and deliver measurable business outcomes, adding thousands of customers for KeyBank along the way.

Essential Functions

• Independently deliver moderate to more complex analyses and reports; Work with large datasets – using standard tools such as Python, Hadoop, R, SQL, SAS and Google Cloud – to solve business problems; Analyze and resolve anomalies discovered when using quantitative tools and techniques
• Lead conversations with business partners; Effectively communicate key points to respective stakeholders; Develop and deliver presentations, tools and visualizations that include the right data and “tell the right story” to business partners
• Identify and anticipate business needs and understand how to obtain information
• Review work product of junior staff; Provide input, direction, and mentorship
• Manage integration/coordination of activities typically within own team
• Ensure solutions are appropriately documented.  Create procedures/processes to ensure ongoing testing/validation of solutions
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

• Bachelor's Degree in business, finance, MIS, analytics/data science, engineering, or related field or equivalent experience (required)

Work Experience

• 5+ years of relevant financial services experience (required)
• Experience in banking industry with a strong understanding of key drivers of financial results (preferred)

Skills

• Advanced skills in tools such as SQL, Python, R, Cognos, SAS, Tableau, Excel, and Google Cloud for data manipulation and analysis.
• Expertise in designing and creating compelling dashboards and reports to tell visual stories, highlighting key insights and support strategic business decisions.
• Strong ability to access and interpret data from enterprise data warehouses and supply chains.
• Delivers clear, persuasive communication tailored to stakeholders; proactively shares relevant information and excels in high-stakes or conflict-driven conversations.
• Builds strong relationships and collaborates effectively; consults with mid-level leaders to resolve key issues and influence outcomes.
• Leverages deep banking and financial insight to drive data-informed strategies aligned with business goals and market dynamics
• Applies structured thinking to complex problems; anticipates risks, integrates cross-functional perspectives, identify trends, and vets solutions thoroughly.
• Experience in reviewing work, mentoring junior analysts, and contributing to a collaborative team environment
• Consistently meets goals and holds self and others accountable; maintains focus on priorities and escalates challenges when needed.
• Familiarity with Agile development practices, including iterative development and continuous feedback loops.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/06/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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