A bachelor's degree in human resources or a related field is required.
At least 10 years of experience in a human resources department, including experience with exempt and nonexempt employees and operator or associate-level employees.
Strong track records in full-cycle recruiting, interviewing, onboarding, performance management, and training are required.
Strong understanding of benefits and compensation, payroll, other human resources functions, strategic planning, and U.S. labor compliance.
Proficiency in Microsoft Office applications, especially Excel and Outlook/email, or other Microsoft Office applications.
Bilingual English/Spanish is preferred; fluency in written and spoken Spanish is a plus.
Demonstrated ability and experience working in a dynamic environment and under pressure.
Strong communication and interpersonal skills, including tact in sensitive issues and communication with people from varied levels, cultures, and backgrounds.
Ability to prioritize and use resources, systems, and processes to achieve timely results and take accountability for outcomes.
Organizational and self-management skills to manage time and priorities, meet deadlines, work independently, maintain composure, and pursue continuous improvement.
Ability to support and contribute to others' professional growth through employee development, coaching, facilitation, and active listening.
Ability to collaborate across teams and hold people accountable.
Ability to make thorough, timely decisions and act decisively after analysis.
Ability to follow policies, procedures, and standards and maintain resilience and a can-do orientation.
Ability to organize and influence people around a vision, purpose, and direction.
Ability to work productively with others, contribute to team decisions, and collaborate respectfully and constructively.
Responsibilities
Lead, manage, and execute the human resources function and develop and evaluate initiatives supporting organizational strategic goals.
Manage employment needs, oversee staff operations, and oversee business planning and budget development for human resources programs.
Plan and execute human resources initiatives covering recruitment, compensation, benefits, training, and employee relations.
Lead a team of human resources professionals and ensure policies, procedures, and programs are consistently administered, aligned with organizational goals, and compliant with professional standards and applicable laws.
Develop and manage talent acquisition procedures and practices, and partner with marketing on talent attraction efforts and building a bench for critical roles.
Develop, implement, and manage orientation and onboarding processes, including 100-day plans.
Coordinate interviewing processes with management and train managers in effective competency-based interviewing.
Develop industry expertise and networks, identify talent, source roles, establish strategic recruiting partnerships, and build a bench for critical roles.
Identify, recommend, and implement process improvements to increase the efficiency of human resources and talent acquisition processes.
Coordinate with the Leadership Team on talent assessment and retention programs for high performers, including career-path discussions, benefits and compensation, and performance coaching.
Develop internal programs for critical areas as needed and partner with universities and technical schools to source future talent.
Develop and manage compensation programs that support employee engagement and retention.
Develop, implement, and manage performance-management processes and talent assessments across organizational levels and grades.
Identify, develop, and build training programs and content to support effective use of critical technical skills.
Execute coaching and training programs to help leaders improve communication and engagement, including core-values and culture training at all levels.
Develop and implement organizational development and wellness programs.
Develop, document, and manage job descriptions and job scorecards, keeping roles up to date in coordination with leaders.
Develop, document, and manage backup and succession planning for critical roles.
Make business decisions using data and statistics, and use technology to enhance and measure human resources program results.
Lead employee engagement surveys, including eNPS, and recognition campaigns to support a values- and results-based culture.
Ensure compliance with federal, state, and local laws and industry regulations, and advise department managers on legal implications of discipline and employee grievances.
Coordinate with external lawyers or consultants on labor compliance in the United States and other countries where employees are hired.
Structure and administer payroll and benefits programs.
Plan and oversee the human resources department budget.
Develop, implement, and manage policies, guidelines, database-management procedures, equal opportunity employment programs, and employee-records and documentation policies.
Create and implement employee-relations policies and surveys to improve employee job satisfaction and engagement.
Manage, approve, and schedule paid time off and sick leave.
Handle personnel issues and coordinate with leaders on staff conflicts, absenteeism, performance issues, disciplinary actions, and termination; respond to employee questions or complaints promptly.
Lead all other human resources department personnel.
Prepare and distribute human resources metrics reports.
Coordinate and manage controls and internal and external audits for labor compliance, and implement improvements and corrective actions as needed.
Lead, train, and empower the human resources team; apply disciplinary actions and build skills and backup coverage to ensure continuity.
Follow internal procedures, policies, and regulatory guidance, and help develop a culture in which employees perform according to company values and objectives.
Plan, design, develop, and execute human resources initiatives that support organizational strategic goals; participate in planning and developing human resources work methods.
Participate in other company activities as requested, support management activities and coordination, attend staff meetings, and support special projects and workflow improvements.
Demonstrate company values.
Achieve performance measures including avoiding regulatory or reporting lapses, receiving constructive positive feedback, avoiding disruption and unnecessary costs or generating efficiencies, meeting employee retention and turnover plans, and delivering human resources KPIs for compensation, benefits, service, recruitment, retention, training, and workforce optimization.
Monitor human resources department KPIs covering employee turnover, engagement, retention, satisfaction, tenure, job abandonment cost, turnover cost, applications per vacancy, cost per hire, external hire rate, recruiting-source applications, hires-to-needed-personnel ratio, offer acceptance rate, time to fill, high-performing employees, profit per employee, human capital return on investment, payroll processing time, lost-time accounting, appraisal participation, and work performed by staff over-skilled for job complexity.
Desired Qualifications
Professional in Human Resources (PHR) certification is a plus.
Human Resources Manager
Position Summary:
The HR Manager will be responsible to leading, managing, and executing the HR function and effectively, develop and evaluate human resource-related initiatives that support organizational strategic goals; The incumbent will be responsible for managing every aspect of their employment needs, oversee staff operations, business planning and budget development of HR programs. Plan and execute all human resources initiatives, recruitment, compensation, benefits, training, and employee relations of an organization. This position will lead a team of HHRR professionals to support the function. Ensure policies, procedures and HR programs are consistently administered, aligned with organizational goals and follow professional standards, state and federal regulatory requirements and laws in the US. This position will be based in Edinburg, TX and reports to the CEO.
1. Talent Acquisition. Responsible for the full-cycle recruitment process. Among the key responsibilities include:
Develop and manage a list of procedures and practices for talent acquisition. Partner with marketing to launch talent attraction efforts and create a bench for critical roles.
Develop, implement and manage effective orientation and onboarding processes to help new hires be set up for success, including implementation of effective 100-day plans.
Coordinate with management effective interviewing process. Train management in effective interviews, such as interviews by competencies.
Develop expertise and network within the company’s industry to create connections, identify talent and source roles on a timely basis. Develop a set of strategic partners and recruiters to support in the hiring process. Build a bench of talent for critical roles.
Identify, recommend and implement process improvement opportunities to make HR process and talent acquisition more efficient.
Coordinate with Leadership Team the development and management of effective talent assessment and retention program for high performers, including career path discussion, benefits and compensation, coaching for performance, among others.
As necessary, develop and implement effective internal program for critical areas. Partner with universities and technical schools to source areas for future talent development.
Develop and manager effective compensation program to support employee engagement and retention.
2. Develop and implement effective HR infrastructure to support company goals and strategic objectives including effective development and improvement of training and development for technical and leadership skills and company culture.
Develop, implement, and manage performance management process and talent assessment for all levels and grades in the organization.
Identify, develop, and build training programs and content on critical on ensure effective use of company critical technical skills.
Ensure effective execution of coaching and training programs to enable leaders to improve communication and engagement across the organization, including core values and culture training programs at all levels.
Execute the development and implementation of organizational development and wellness and programs.
Develop, document, and effectively manage Job Descriptions / Job Scorecards across the organization. Ensure roles are maintained up to date in coordination with leaders.
Develop, document, and manage program for back up and succession planning for critical roles across the organization.
Make informed business decisions based on data and statistics.
Utilize technology to enhance and measure the results of human resources programs.
Lead, drive and execute employee engagement surveys, including ENPS, and recognition campaigns to support the development of a culture of excellence, based on values and results.
3. Leading, driving, and executing the HR Management Process, mandatory training and Labor Compliance, including:
Ensure compliance with federal, state and local laws and industry regulations, and advise department managers on legal implications of HR issues related to discipline and employee grievances. Coordinate with external lawyers or consultants relating to labor compliance in the US, and other international countries where employees are hired.
Effectively structure and administer payroll and benefits programs.
Plan and oversee the HR department budget.
Execute the development, implementation and management of policies and guidelines, database management procedures, equal opportunity employment programs, and employee records and documentation policies.
Create and implement employee relations policies, and surveys to help increase employees’ job satisfaction and engagement.
Manage, approve, and schedule PTO (Personal Time Off) and SL (Sick Leave).
Handle personnel issues and coordinate with leaders as appropriate all related matters to staff conflicts, absenteeism, performance issues, disciplinary actions, firing, etc. Respond to questions or complaints from employees in a timely fashion.
Lead all other HR department personnel.
Prepare and distribute various reports on HR metrics.
Coordinate and manage effective controls, internal and external audits to ensure effective compliance with labor requirements. Implement effective improvements and corrective actions as necessary.
4. Lead a team of HHRR Professionals and Other activities.
Lead a team of HHRR professionals to support the HHRR Function. Develop, train, empower, apply disciplinary actions. Build skills and back up to ensure continuity of role.
Confirm and abide by all internal procedures, policies and regulatory guidance; Expected to take a leadership role in developing a culture that enables employees to perform in accordance with the firm’s values and objectives.
Effectively plan, design, develop and human resource-related initiatives that support organizational strategic goals; Participate in the planning and development of work methods relating to Human Resources Management.
Actively participate and engage in other company activities requested by the leader, support other management activities and coordination, staff meetings, among others. Support company with special projects and workflow process improvements.
Lead by and demonstrate company values.
Required Qualifications:
Bachelor’s degree in human resources or related field required. Certifications in Professional in Human Resources (PHR) is a plus.
10+ years’ experience in the human resources department. Experience in companies with exempt and nonexempt employees, and operators/associate level employees.
Strong track records in the Full-Cycle Recruiting, interviewing process, onboarding, Performance Management process and training is required.
Strong understanding of Benefits & Compensation, payroll and other HR functions, Strategic Planning, Labor Compliance in the US.
Demonstrated proficiency in Microsoft Office applications especially Excel and Outlook/email, or other Microsoft Office applications.
Bilingual English/Spanish is preferred. Fluency in Spanish written, and verbal skills is a plus.
Demonstrated ability and experience to working in a dynamic environment and under pressure.
Leadership Competencies:
Strong Communication and Interpersonal skills. Effective and tactful in difficult or sensitive issues and in working, and communicating well with people from all levels, cultures and backgrounds.
Pro-active, results oriented and self-driven. Proven ability to drive and achieve timely results through effective prioritization and use of resources, systems and processes. Takes personal accountability for outcomes. Act with a sense of urgency and adapt to various situations with ease.
Strong organizational and self-management skills to manage time and priorities to meet deadlines, work independently, maintain composure in difficult situations, strive for continuous improvement.
Demonstrated ability for Employee Development/Coaching. Facilitating, supporting and contributing to the professional growth of others. Active listening and coaching skills.
Result driven. Proven ability to achieve timely results through effective management of resources, systems and processes.
Strong ability to collaborate with team and with other areas to achieve common goals. Ability to hold people accountable.
Demonstrated an ability to make thorough decisions in a timely manner. Acts decisively once all aspects have been analyzed.
Disciplined team player in regard to policy, procedure and standards. Resilient and self-confident with “can-do” orientation.
Strong ability to organize and influencing people to believe in a vision while creating a sense of purpose and direction.
Teamwork and collaboration. Proven ability to work effectively and productively with others to meet objectives. Ability to contribute and support team decisions and collaborate respectfully and constructively.
Key Contacts: Internal:
Managing Partners.
Leadership Team.
Director, Managers, Supervisors.
All employees at all levels.
External:
Payroll, Benefit, Insurance companies.
Lawyers, HR Compliance consultants.
Recruitment companies.
Training or organizational development, software companies.
Measures of Success - How will the role be measured: [Targets and measurements to be defined in annual goals and objectives]
No regulatory or reporting lapses under his/her responsibility.
Feedback from employees and from team members is positive and constructive.
Execution of role is absent of avoidable disruption or unnecessary costs to the business and/or generates material savings or efficiencies.
% of employee retention / turnover according to plan.
Other Key Performance Indicators related to the HR function such as Compensation / Benefit metrics, service delivery, recruitment, retention, training KPIs, workforce optimization metrics. (see table below)
Other KPIs to monitor the performance of the Human Resource Department include: Retention:
Employee turnover
Employee engagement index
Employee retention rate
Employee satisfaction
Employee tenure
Job abandonment cost
Employee turnover cost
Recruitment:
Applications received per vacancy
Cost per hire
External hire rate
Applications received by recruiting source
Hired to needed personnel ratio
Job offers acceptance rate
Time to fill a vacant position
Efficiency and Effectiveness:
High performing employees
Profit per employee
Human Capital Return on Investment (ROI)
Time to process payroll
Lost time accounting
Performance appraisal participation rate
Work performed by staff over-skilled for the complexity of job
Benefits: As an industry leader, we strive to offer employees a competitive salary along with a comprehensive benefit package which includes.
Medical, Dental, Vison and/or which is effective 1st of the month following 60 days of hire date
401k
PTO
About IOC Company LLC: We have a total dedication to safety, quality and productivity, which has led to our company's success. IOC Company, L.L.C. was founded in 2005 and is a family-owned Limited Liability Company located in South Texas. We are a heavy civil contractor who has performed in various markets. We are best known for transportation infrastructure projects. IOC Company, L.L.C. also produces sand, gravel, flex base (caliche) and other construction materials. We have built our reputation on our core values; PEOPLE, EXCELLENCE, PASSIONATE, INTEGRITY, OWNERSHIP.
IOC Company LLC. Is an Equal Opportunity Employer and a Drug Free Workplace.