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Catch22

Not-for-profit public service delivery and support

Career Coach

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeNorwich, UK£27.5k /yr

About the Job

Requirements

  • Experience of coaching and delivering services within the employability sector.
  • Experience and knowledge of strength-based recruitment.
  • Strong interpersonal and communication skills, including the ability to develop rapport with referral partners, customers, training providers, employers, and participants.
  • Approachable, adaptable, and supportive approach to stakeholders involved in the programme.
  • Organisational, administrative, and prioritisation skills, including the ability to meet deadlines, produce reports, and deliver objectives.

Responsibilities

  • Induct, assess, and onboard participants, delivering end-to-end information, advice, and guidance.
  • Promote participants’ mindset, emotional intelligence, self-confidence, and self-esteem to help equip them to succeed in the world of work.
  • Prepare CVs, cover letters, and job or apprenticeship application forms with participants, and conduct job searches using relevant web-based software and packages.
  • Shortlist, pre-select, and match or submit participants to vacancies and work-experience opportunities generated by the account management team, and prepare job packs for specific opportunities.
  • Introduce participants to a strength-based recruitment approach, prepare them for interviews with employers, and arrange interviews where appropriate.
  • Maintain regular contact with participants to support them in sustaining employment or apprenticeships, delivering in-work support for at least six months.
  • Support delivery of job fairs, workshops, and seminars, in person and remotely, to prepare participants for the world of work.

Desired Qualifications

  • A qualification in IAG (Level 3), ERS (Level 3), or coaching.

About the Company

Catch22

Not-for-profit public service delivery and support

Catch22 is a not-for-profit social business that designs and delivers public services to build resilience and aspiration in people and communities. Its teams work in prisons, alternative provision schools, colleges, and community settings, helping more than 160,000 people each year. The way it operates is by delivering programs and services directly in these settings to support individuals' skills, well-being, and opportunities. What sets Catch22 apart is its long history (over 200 years) and its mission-focused approach as a social business that reinvests profits to achieve social outcomes, operating across multiple public-sector touchpoints rather than selling a single product. The goal is to improve lives by providing practical, scalable services that help people overcome barriers and raise their aspirations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1982

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