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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Cashier

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timePort St. Lucie, FL, USA$16In-person

About the Job

Requirements

  • Basic math skills are preferred.
  • Prior cashier or sales experience is preferred.
  • Frequently lift objects up to 30 pounds; heavier or awkward objects may need to be moved with assistance.
  • Move frequently on hard surfaces and occasionally bend, handle, pull, reach, or stoop to examine or scan merchandise.
  • Work in an indoor area with infrequent exposure to temperature extremes and loud noises, and occasional exposure to cleaning agents.
  • Maintain regular, predictable, full attendance.

Responsibilities

  • Process member purchases courteously and in a friendly manner, including verifying, renewing, upgrading, and offering membership products; scan merchandise; accept payments; and maintain front-line cleanliness.
  • Carry out assigned job functions and responsibilities and support club policies, procedures, and compliance.
  • Act with honesty and integrity, address member concerns, and escalate concerns as appropriate.
  • Help ensure a safe and positive environment for members and team members.
  • Deliver service excellence at all points of contact and resolve or de-escalate member concerns.
  • Meet daily GOLD Member Standards: Greet, Anticipate, Appreciate; and Fast, Friendly, Full, Fresh, Clean.
  • Work as a team to deliver daily GOLD club standards, including stocking items, executing promotional plans, maintaining accurate signage, and keeping areas clean and organized.
  • Understand how to access and read department production or financial performance reporting, and how consistent execution affects the business.
  • Understand BJ’s membership options, including the importance of renewals and upgrading members to BJ’s Loyalty programs.
  • Offer appropriate membership products, including membership renewal, EASY renewal, BJ’s Loyalty programs, and Rewards redemption.
  • Provide a high level of customer service and check members out efficiently.
  • Scan merchandise through the point-of-sale system to ensure accurate inventory counts and purchase totals; fill shopping carts when necessary and assist at self-checkout stations.
  • Collect member payments by cash, check, or other charge payments and issue receipts or change due.
  • Stay current on merchandise promotions, advertisements, and product information; apply discounts by scanning and redeeming coupons.
  • Maintain front-line cleanliness and assist with general club housekeeping as needed.
  • Return resellable merchandise to the sales floor.
  • Manage self-checkout and scan-and-pan lanes and assist members with operational and technical difficulties.
  • Meet cashier productivity expectations and maintain club policies and procedures.
  • Perform other duties as assigned, including working in other departments as needed.

Desired Qualifications

  • Basic math skills.
  • Prior cashier or sales experience.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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